/* ===== Vision UI Design System — Glassmorphism Edition ===== */
@import url('https://fonts.googleapis.com/css2?family=Inter:wght@300;400;500;600;700&display=swap');

:root {
    --body-bg: #060b1a;
    --card-bg: rgba(255,255,255,0.06);
    --card-border: rgba(255,255,255,0.12);
    --sidebar-bg: rgba(255,255,255,0.06);
    --brand: #3b82f6;
    --brand-hover: #2563eb;
    --success: #22c55e;
    --warning: #f59e0b;
    --error: #ef4444;
    --text-primary: #f1f5f9;
    --text-secondary: #94a3b8;
    --text-muted: #64748b;
    --border: rgba(255,255,255,0.10);
    --input-bg: rgba(15,23,42,0.6);
    --font: 'Inter', -apple-system, BlinkMacSystemFont, 'SF Pro Display', Helvetica, Arial, sans-serif;
    --radius-card: 20px;
    --radius-btn: 12px;
    --radius-badge: 8px;
    --hover-bg: rgba(255,255,255,0.06);
    --section-bg: rgba(15,21,53,0.3);
    --evidence-bg: rgba(6,11,40,0.4);
    --upload-bg: rgba(6,11,40,0.4);
    --subtle-bg: rgba(255,255,255,0.04);
    --glass-blur: 24px;
    --glass-saturate: 180%;
    --glow-blue: rgba(59,130,246,0.3);
    --glow-green: rgba(34,197,94,0.3);
    --glow-red: rgba(239,68,68,0.3);
    --glow-orange: rgba(249,115,22,0.3);
    --glow-teal: rgba(20,184,166,0.3);
    --glow-purple: rgba(168,85,247,0.25);
}

[data-theme="light"] {
    --body-bg: #f0f4f8;
    --card-bg: rgba(255,255,255,0.65);
    --card-border: rgba(0,0,0,0.08);
    --sidebar-bg: rgba(255,255,255,0.65);
    --text-primary: #0f172a;
    --text-secondary: #475569;
    --text-muted: #94a3b8;
    --border: rgba(0,0,0,0.08);
    --input-bg: rgba(255,255,255,0.8);
    --hover-bg: rgba(0,0,0,0.03);
    --section-bg: rgba(255,255,255,0.5);
    --evidence-bg: rgba(255,255,255,0.7);
    --upload-bg: rgba(255,255,255,0.5);
    --subtle-bg: rgba(0,0,0,0.03);
}

* { margin: 0; padding: 0; box-sizing: border-box; }

html { scroll-behavior: smooth; }

body {
    font-family: var(--font);
    background: var(--body-bg);
    color: var(--text-secondary);
    min-height: 100vh;
    -webkit-font-smoothing: antialiased;
    -moz-osx-font-smoothing: grayscale;
    overflow-x: hidden;
}

/* ===== Animated Background Orbs ===== */
.bg-orbs {
    position: fixed;
    top: 0; left: 0; width: 100%; height: 100%;
    pointer-events: none !important;
    z-index: -1;
    overflow: hidden;
}
.bg-orbs * { pointer-events: none !important; }
.bg-orb {
    position: absolute;
    border-radius: 50%;
    filter: blur(80px);
    opacity: 0.12;
    animation: floatOrb 20s ease-in-out infinite;
}
.bg-orb:nth-child(1) {
    width: 500px; height: 500px;
    background: var(--brand);
    top: -100px; left: -100px;
    animation-delay: 0s;
    animation-duration: 25s;
}
.bg-orb:nth-child(2) {
    width: 400px; height: 400px;
    background: #a855f7;
    top: 40%; right: -80px;
    animation-delay: -5s;
    animation-duration: 30s;
}
.bg-orb:nth-child(3) {
    width: 350px; height: 350px;
    background: #14b8a6;
    bottom: -50px; left: 30%;
    animation-delay: -10s;
    animation-duration: 22s;
}
.bg-orb:nth-child(4) {
    width: 300px; height: 300px;
    background: #f97316;
    top: 20%; left: 50%;
    animation-delay: -15s;
    animation-duration: 28s;
}

[data-theme="light"] .bg-orb { opacity: 0.08; }

@keyframes floatOrb {
    0%, 100% { transform: translate(0, 0) scale(1); }
    25% { transform: translate(40px, -30px) scale(1.05); }
    50% { transform: translate(-20px, 40px) scale(0.95); }
    75% { transform: translate(30px, 20px) scale(1.02); }
}

/* ===== Animation Keyframes ===== */
@keyframes fadeInUp {
    from { opacity: 0; transform: translateY(24px); }
    to { opacity: 1; transform: translateY(0); }
}

@keyframes slideDown {
    from { opacity: 0; transform: translateY(-20px); }
    to { opacity: 1; transform: translateY(0); }
}

@keyframes shimmer {
    0% { left: -100%; }
    100% { left: 200%; }
}

@keyframes pulseGlow {
    0%, 100% { box-shadow: 0 0 12px var(--glow-color, var(--glow-blue)); }
    50% { box-shadow: 0 0 24px var(--glow-color, var(--glow-blue)); }
}

/* ===== Layout ===== */
.app {
    display: flex;
    min-height: 100vh;
    position: relative;
    z-index: 1;
}

.sidebar {
    width: 250px;
    position: fixed;
    top: 0;
    left: 0;
    height: 100vh;
    background: var(--sidebar-bg);
    backdrop-filter: blur(var(--glass-blur)) saturate(var(--glass-saturate));
    -webkit-backdrop-filter: blur(var(--glass-blur)) saturate(var(--glass-saturate));
    border-right: 1px solid var(--card-border);
    padding: 24px 16px;
    z-index: 100;
    display: flex;
    flex-direction: column;
    transition: background 0.3s ease;
}

.sidebar-logo {
    color: var(--text-primary);
    font-size: 24px;
    font-weight: 700;
    padding: 8px 16px 24px;
    text-decoration: none;
    display: flex;
    align-items: center;
    gap: 10px;
}

.sidebar-logo span {
    background: linear-gradient(135deg, #3b82f6, #8b5cf6);
    -webkit-background-clip: text;
    -webkit-text-fill-color: transparent;
    background-clip: text;
}

.sidebar-divider {
    height: 1px;
    background: linear-gradient(90deg, transparent, var(--card-border), transparent);
    margin-bottom: 16px;
}

.sidebar-nav { list-style: none; flex: 1; }

.sidebar-nav li { margin-bottom: 4px; }

.sidebar-nav a {
    display: flex;
    align-items: center;
    gap: 12px;
    padding: 12px 16px;
    border-radius: var(--radius-btn);
    color: var(--text-secondary);
    text-decoration: none;
    font-size: 14px;
    font-weight: 500;
    transition: all 0.15s ease;
}

.sidebar-nav a:hover { color: var(--text-primary); background: var(--hover-bg); transform: translateX(2px); }
.sidebar-nav a.active {
    background: var(--brand);
    color: var(--text-primary);
    box-shadow: 0 4px 12px var(--glow-blue);
}

.sidebar-nav .icon {
    width: 32px;
    height: 32px;
    display: flex;
    align-items: center;
    justify-content: center;
    background:
        linear-gradient(180deg, rgba(255,255,255,0.14) 0%, transparent 50%),
        linear-gradient(135deg, rgba(255,255,255,0.08) 0%, rgba(255,255,255,0.02) 100%);
    border: 1px solid rgba(255,255,255,0.08);
    border-radius: var(--radius-btn);
    box-shadow:
        inset 0 0.5px 0 rgba(255,255,255,0.2),
        0 2px 4px rgba(0,0,0,0.12);
    position: relative;
    font-size: 0;
    line-height: 0;
    color: transparent;
    overflow: hidden;
    transition: all 0.2s ease;
}

.sidebar-nav .icon::after {
    content: '';
    display: block;
    width: 16px;
    height: 16px;
    background: var(--text-secondary);
    -webkit-mask-image: var(--icon-mask);
    mask-image: var(--icon-mask);
    -webkit-mask-size: contain;
    mask-size: contain;
    -webkit-mask-repeat: no-repeat;
    mask-repeat: no-repeat;
    -webkit-mask-position: center;
    mask-position: center;
    transition: background 0.15s ease;
}

.sidebar-nav a:hover .icon {
    background:
        linear-gradient(180deg, rgba(255,255,255,0.18) 0%, transparent 50%),
        linear-gradient(135deg, rgba(255,255,255,0.12) 0%, rgba(255,255,255,0.04) 100%);
    border-color: rgba(255,255,255,0.12);
}
.sidebar-nav a:hover .icon::after { background: var(--text-primary); }

.sidebar-nav a.active .icon {
    background:
        linear-gradient(180deg, rgba(255,255,255,0.25) 0%, transparent 50%),
        rgba(255,255,255,0.15);
    border-color: rgba(255,255,255,0.2);
    box-shadow:
        inset 0 0.5px 0 rgba(255,255,255,0.3),
        0 2px 8px rgba(0,0,0,0.15);
}
.sidebar-nav a.active .icon::after { background: white; }

[data-theme="light"] .sidebar-nav .icon {
    background:
        linear-gradient(180deg, rgba(255,255,255,0.9) 0%, rgba(255,255,255,0.4) 50%),
        rgba(255,255,255,0.5);
    border-color: rgba(0,0,0,0.06);
    box-shadow: inset 0 0.5px 0 rgba(255,255,255,1), 0 1px 3px rgba(0,0,0,0.08);
}
[data-theme="light"] .sidebar-nav .icon::after { background: var(--text-secondary); }
[data-theme="light"] .sidebar-nav a:hover .icon::after { background: var(--text-primary); }
[data-theme="light"] .sidebar-nav a.active .icon::after { background: white; }

.main {
    margin-left: 250px;
    flex: 1;
    padding: 24px 32px;
    min-height: 100vh;
}

/* ===== Tenant Selector (Anthropic-style) ===== */
.tenant-selector {
    padding: 4px 8px;
    margin-bottom: 0;
    position: relative;
}

.tenant-trigger {
    display: flex;
    align-items: center;
    gap: 10px;
    padding: 8px 10px;
    border-radius: 8px;
    cursor: pointer;
    transition: background 0.15s ease;
    user-select: none;
    width: 100%;
    border: none;
    background: none;
    text-align: left;
    font-family: var(--font);
}

.tenant-trigger:hover {
    background: var(--hover-bg, rgba(255,255,255,0.06));
}

.tenant-trigger-icon {
    width: 32px;
    height: 32px;
    border-radius: 6px;
    background: var(--card-bg, rgba(255,255,255,0.08));
    border: 1px solid var(--border);
    display: flex;
    align-items: center;
    justify-content: center;
    flex-shrink: 0;
    font-size: 14px;
    color: var(--text-secondary);
}

.tenant-trigger-text {
    flex: 1;
    min-width: 0;
    overflow: hidden;
}

.tenant-trigger-name {
    font-size: 13px;
    font-weight: 600;
    color: var(--text-primary);
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
    line-height: 1.3;
}

.tenant-trigger-sub {
    font-size: 11px;
    color: var(--text-muted);
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
    line-height: 1.3;
}

.tenant-trigger-chevron {
    flex-shrink: 0;
    color: var(--text-muted);
    font-size: 16px;
    transition: transform 0.2s ease;
    display: flex;
    align-items: center;
}

.tenant-trigger-chevron.open {
    transform: rotate(180deg);
}

/* Tenant Dropdown Menu */
.tenant-dropdown {
    position: absolute;
    bottom: calc(100% + 4px);
    left: 8px;
    right: 8px;
    background: var(--card-bg, #1e1e2e);
    border: 1px solid var(--border);
    border-radius: 10px;
    box-shadow: 0 8px 32px rgba(0,0,0,0.35), 0 2px 8px rgba(0,0,0,0.2);
    z-index: 1000;
    opacity: 0;
    transform: translateY(8px) scale(0.97);
    pointer-events: none;
    transition: opacity 0.18s ease, transform 0.18s ease;
    overflow: hidden;
    max-height: 280px;
    overflow-y: auto;
}

.tenant-dropdown.show {
    opacity: 1;
    transform: translateY(0) scale(1);
    pointer-events: auto;
}

.tenant-dropdown-header {
    padding: 10px 14px 6px;
    font-size: 10px;
    text-transform: uppercase;
    letter-spacing: 0.8px;
    color: var(--text-muted);
    font-weight: 600;
}

.tenant-dropdown-item {
    display: flex;
    align-items: center;
    gap: 10px;
    padding: 8px 14px;
    cursor: pointer;
    transition: background 0.12s ease;
    border: none;
    background: none;
    width: 100%;
    text-align: left;
    font-family: var(--font);
}

.tenant-dropdown-item:hover {
    background: var(--hover-bg, rgba(255,255,255,0.06));
}

.tenant-dropdown-item.active {
    background: rgba(59,130,246,0.1);
}

.tenant-dropdown-item-icon {
    width: 28px;
    height: 28px;
    border-radius: 5px;
    background: var(--card-bg, rgba(255,255,255,0.08));
    border: 1px solid var(--border);
    display: flex;
    align-items: center;
    justify-content: center;
    flex-shrink: 0;
    font-size: 12px;
    color: var(--text-secondary);
}

.tenant-dropdown-item-text {
    flex: 1;
    min-width: 0;
}

.tenant-dropdown-item-name {
    font-size: 13px;
    font-weight: 500;
    color: var(--text-primary);
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
}

.tenant-dropdown-item-check {
    flex-shrink: 0;
    color: var(--brand, #3b82f6);
    font-size: 16px;
    opacity: 0;
}

.tenant-dropdown-item.active .tenant-dropdown-item-check {
    opacity: 1;
}

/* Sidebar User (compact, below tenant) */
.sidebar-user {
    padding: 8px 18px 12px;
    font-size: 12px;
    color: var(--text-muted);
    display: flex;
    justify-content: space-between;
    align-items: center;
}

.sidebar-user .user-name {
    color: var(--text-secondary);
    font-weight: 500;
}

.sidebar-user .logout-btn {
    background: none;
    border: none;
    color: var(--text-muted);
    cursor: pointer;
    font-size: 12px;
    font-family: var(--font);
    padding: 4px 8px;
    border-radius: 6px;
    transition: all 0.15s ease;
}

.sidebar-user .logout-btn:hover {
    color: var(--error);
    background: rgba(227,26,26,0.1);
}

/* ===== Cards ===== */
.card {
    background: var(--card-bg);
    backdrop-filter: blur(var(--glass-blur)) saturate(var(--glass-saturate));
    -webkit-backdrop-filter: blur(var(--glass-blur)) saturate(var(--glass-saturate));
    border: 1px solid var(--card-border);
    border-radius: var(--radius-card);
    padding: 24px;
    margin-bottom: 24px;
    transition: all 0.4s cubic-bezier(0.4, 0, 0.2, 1);
    position: relative;
    overflow: hidden;
    animation: fadeInUp 0.5s ease-out both;
}
.card::before {
    content: '';
    position: absolute;
    top: 0; left: 0; right: 0;
    height: 1px;
    background: linear-gradient(90deg, transparent, rgba(255,255,255,0.12), transparent);
    pointer-events: none;
}
.card:hover {
    background: var(--hover-bg);
    border-color: rgba(255,255,255,0.18);
    transform: translateY(-1px);
    box-shadow: 0 12px 32px rgba(0,0,0,0.2);
}

.card-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 20px;
}

.card-title {
    color: var(--text-primary);
    font-size: 18px;
    font-weight: 700;
}

/* ===== Stats Grid ===== */
.stats-grid {
    display: grid;
    grid-template-columns: repeat(4, 1fr);
    gap: 24px;
    margin-bottom: 24px;
}
.stats-grid-5 { grid-template-columns: repeat(5, 1fr); }
.stats-grid-4 { grid-template-columns: repeat(4, 1fr); }

.stat-card {
    background: var(--card-bg);
    backdrop-filter: blur(var(--glass-blur)) saturate(var(--glass-saturate));
    -webkit-backdrop-filter: blur(var(--glass-blur)) saturate(var(--glass-saturate));
    border: 1px solid var(--card-border);
    border-radius: 18px;
    padding: 22px 24px;
    display: flex;
    justify-content: space-between;
    align-items: center;
    cursor: pointer;
    transition: all 0.4s cubic-bezier(0.4, 0, 0.2, 1);
    position: relative;
    overflow: hidden;
    animation: fadeInUp 0.5s ease-out both;
}
.stat-card::before {
    content: '';
    position: absolute;
    top: 0; left: 0; right: 0;
    height: 1px;
    background: linear-gradient(90deg, transparent, rgba(255,255,255,0.10), transparent);
    pointer-events: none;
}
.stat-card::after {
    content: '';
    position: absolute;
    top: 0; left: -100%;
    width: 50%;
    height: 100%;
    background: linear-gradient(90deg, transparent, rgba(255,255,255,0.03), transparent);
    animation: shimmer 60s ease-in-out infinite;
    pointer-events: none;
}
.stats-grid .stat-card:nth-child(1) { animation-delay: 0.1s; }
.stats-grid .stat-card:nth-child(2) { animation-delay: 0.15s; }
.stats-grid .stat-card:nth-child(2)::after { animation-delay: 1s; }
.stats-grid .stat-card:nth-child(3) { animation-delay: 0.2s; }
.stats-grid .stat-card:nth-child(3)::after { animation-delay: 2s; }
.stats-grid .stat-card:nth-child(4) { animation-delay: 0.25s; }
.stats-grid .stat-card:nth-child(4)::after { animation-delay: 3s; }
.stats-grid .stat-card:nth-child(5) { animation-delay: 0.3s; }
.stats-grid .stat-card:nth-child(5)::after { animation-delay: 4s; }

.stat-card:hover {
    background: var(--hover-bg);
    border-color: rgba(255,255,255,0.18);
    transform: translateY(-3px) scale(1.01);
    box-shadow: 0 16px 32px rgba(0,0,0,0.25);
}
.stat-card.active {
    border-color: var(--brand);
    box-shadow: 0 0 0 1px var(--brand), 0 8px 24px var(--glow-blue);
}

.stat-info p {
    font-size: 11px;
    font-weight: 500;
    text-transform: uppercase;
    letter-spacing: 0.08em;
    margin-bottom: 4px;
}

.stat-info h3 {
    color: var(--text-primary);
    font-size: 26px;
    font-weight: 700;
    letter-spacing: -0.02em;
}

.stat-icon {
    width: 48px;
    height: 48px;
    border-radius: 14px;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 22px;
    flex-shrink: 0;
    transition: all 0.3s ease;
    position: relative;
    overflow: hidden;
}

/* ── Glass overlay & SVG icon for stat-icons with icon classes ── */
.stat-icon[class*="icon-"] {
    font-size: 0;
    line-height: 0;
    color: transparent;
    border: 1px solid rgba(255,255,255,0.1);
}

.stat-icon[class*="icon-"]::before {
    content: '';
    position: absolute;
    inset: 0;
    border-radius: inherit;
    background: linear-gradient(180deg, rgba(255,255,255,0.2) 0%, transparent 50%);
    pointer-events: none;
    z-index: 1;
}

.stat-icon[class*="icon-"]::after {
    content: '';
    display: block;
    width: 24px;
    height: 24px;
    background: rgba(255,255,255,0.95);
    -webkit-mask-image: var(--icon-mask);
    mask-image: var(--icon-mask);
    -webkit-mask-size: contain;
    mask-size: contain;
    -webkit-mask-repeat: no-repeat;
    mask-repeat: no-repeat;
    -webkit-mask-position: center;
    mask-position: center;
    position: relative;
    z-index: 2;
    filter: drop-shadow(0 1px 2px rgba(0,0,0,0.15));
}

.stat-icon.blue {
    background: linear-gradient(135deg, rgba(59,130,246,0.28) 0%, rgba(59,130,246,0.12) 100%);
    box-shadow: 0 0 16px var(--glow-blue);
    --glow-color: var(--glow-blue);
    animation: pulseGlow 3s ease-in-out infinite;
}
.stat-icon.red {
    background: linear-gradient(135deg, rgba(239,68,68,0.28) 0%, rgba(239,68,68,0.12) 100%);
    box-shadow: 0 0 16px var(--glow-red);
    --glow-color: var(--glow-red);
    animation: pulseGlow 3s ease-in-out infinite 0.5s;
}
.stat-icon.green {
    background: linear-gradient(135deg, rgba(34,197,94,0.28) 0%, rgba(34,197,94,0.12) 100%);
    box-shadow: 0 0 16px var(--glow-green);
    --glow-color: var(--glow-green);
    animation: pulseGlow 3s ease-in-out infinite 1s;
}
.stat-icon.orange {
    background: linear-gradient(135deg, rgba(249,115,22,0.28) 0%, rgba(249,115,22,0.12) 100%);
    box-shadow: 0 0 16px var(--glow-orange);
    --glow-color: var(--glow-orange);
    animation: pulseGlow 3s ease-in-out infinite 1.5s;
}
.stat-icon.teal {
    background: linear-gradient(135deg, rgba(20,184,166,0.28) 0%, rgba(20,184,166,0.12) 100%);
    box-shadow: 0 0 16px var(--glow-teal);
    --glow-color: var(--glow-teal);
    animation: pulseGlow 3s ease-in-out infinite 0.3s;
}
.stat-icon.purple {
    background: linear-gradient(135deg, rgba(168,85,247,0.28) 0%, rgba(168,85,247,0.12) 100%);
    box-shadow: 0 0 16px var(--glow-purple);
    --glow-color: var(--glow-purple);
    animation: pulseGlow 3s ease-in-out infinite 0.7s;
}
.stat-icon.muted {
    background: linear-gradient(135deg, rgba(100,116,139,0.28) 0%, rgba(100,116,139,0.12) 100%);
    box-shadow: 0 0 12px rgba(100,116,139,0.2);
}

/* Icon definitions loaded from icons.css */

/* ===== Dental Stat Tiles ===== */
.dental-tiles-section {
    margin-bottom: 24px;
    animation: fadeInUp 0.5s ease-out 0.3s both;
}

.dental-tiles-header {
    display: flex;
    align-items: center;
    gap: 8px;
    margin-bottom: 12px;
    font-size: 13px;
    font-weight: 600;
    text-transform: uppercase;
    letter-spacing: 0.5px;
    color: #0d9488;
}

.dental-tiles-header .dental-label-icon {
    font-size: 16px;
}

.stat-card-dental {
    background: var(--card-bg);
    backdrop-filter: blur(var(--glass-blur)) saturate(var(--glass-saturate));
    -webkit-backdrop-filter: blur(var(--glass-blur)) saturate(var(--glass-saturate));
    border: 1px solid rgba(20,184,166,0.25);
    border-radius: 18px;
    padding: 22px 24px;
    display: flex;
    justify-content: space-between;
    align-items: center;
    cursor: pointer;
    transition: all 0.4s cubic-bezier(0.4, 0, 0.2, 1);
    position: relative;
    overflow: hidden;
    animation: fadeInUp 0.5s ease-out both;
}
.stat-card-dental::before {
    content: '';
    position: absolute;
    top: 0; left: 0; right: 0;
    height: 1px;
    background: linear-gradient(90deg, transparent, rgba(20,184,166,0.15), transparent);
    pointer-events: none;
}

.stat-card-dental:hover {
    border-color: rgba(20,184,166,0.5);
    transform: translateY(-3px) scale(1.01);
    box-shadow: 0 16px 32px rgba(0,0,0,0.25), 0 0 16px var(--glow-teal);
}

.stat-card-dental.active {
    border-color: #0d9488;
    box-shadow: 0 0 0 1px #0d9488;
}

.stat-card-dental .stat-info p {
    color: #0d9488;
}

/* ===== Dental Call List View ===== */
.dental-list-header {
    display: flex;
    align-items: center;
    gap: 12px;
    margin-bottom: 16px;
}

.dental-list-header h2 {
    font-size: 18px;
    font-weight: 700;
    color: #0d9488;
    margin: 0;
}

.btn-back {
    background: transparent;
    border: 1.5px solid var(--border);
    color: var(--text-secondary);
    padding: 6px 14px;
    border-radius: var(--radius-btn);
    cursor: pointer;
    font-size: 13px;
    font-weight: 500;
    transition: border-color 0.2s, color 0.2s;
    white-space: nowrap;
}

.btn-back:hover {
    border-color: var(--brand);
    color: var(--text-primary);
}

/* ===== Upload Zone ===== */
.upload-zone {
    border: 2px dashed var(--border);
    border-radius: var(--radius-card);
    padding: 40px;
    text-align: center;
    cursor: pointer;
    transition: all 0.2s ease;
    margin-bottom: 24px;
    background: var(--upload-bg);
}

.upload-zone:hover, .upload-zone.dragover {
    border-color: var(--brand);
    background: rgba(0,117,255,0.05);
}

.upload-zone .icon { font-size: 40px; margin-bottom: 12px; }
.upload-zone p { font-size: 14px; }
.upload-zone .hint { font-size: 12px; color: var(--text-muted); margin-top: 6px; }

.upload-zone input[type="file"] { display: none; }

.upload-progress {
    display: none;
    margin-top: 16px;
}

.upload-progress.active { display: block; }

.progress-bar, .progress-bar-container {
    height: 6px;
    background: var(--input-bg);
    border-radius: 3px;
    overflow: hidden;
    margin-top: 8px;
    width: 200px;
    margin-left: auto;
    margin-right: auto;
}

.progress-bar-fill {
    height: 100%;
    background: linear-gradient(90deg, var(--brand), #4318ff);
    border-radius: 3px;
    transition: width 0.3s ease;
    width: 0%;
}

/* ===== Table ===== */
.table-wrapper { overflow-x: auto; }

table {
    width: 100%;
    border-collapse: collapse;
}

thead th {
    text-align: left;
    padding: 12px 16px;
    font-size: 11px;
    font-weight: 700;
    text-transform: uppercase;
    letter-spacing: 0.5px;
    color: var(--text-muted);
    border-bottom: 1px solid var(--card-border);
}

tbody td {
    padding: 14px 16px;
    font-size: 14px;
    border-bottom: 1px solid var(--card-border);
    vertical-align: middle;
}

tbody tr {
    cursor: pointer;
    transition: all 0.2s ease;
}

tbody tr:hover { background: rgba(255,255,255,0.04); }
[data-theme="light"] tbody tr:hover { background: rgba(0,0,0,0.03); }

.filename {
    color: var(--text-primary);
    font-weight: 500;
}

/* ===== Badges ===== */
.badge {
    display: inline-block;
    padding: 4px 10px;
    border-radius: var(--radius-badge);
    font-size: 11px;
    font-weight: 700;
    text-transform: uppercase;
    letter-spacing: 0.3px;
}

.badge-queued { background: rgba(160,174,192,0.15); color: var(--text-secondary); }
.badge-processing, .badge-transcribing, .badge-diarizing, .badge-analyzing {
    background: rgba(0,117,255,0.15);
    color: var(--brand);
}
.badge-completed { background: rgba(1,181,116,0.15); color: var(--success); }
.badge-failed { background: rgba(227,26,26,0.15); color: var(--error); }
.badge-inbound { background: rgba(1,181,116,0.15); color: var(--success); }
.badge-outbound { background: rgba(0,117,255,0.15); color: var(--brand); }
.badge-stereo { background: rgba(1,181,116,0.15); color: #00b574; font-weight: 600; }
.badge-mono { background: rgba(227,26,26,0.15); color: #e31a1a; font-weight: 600; }

.badge-sentiment-positive { background: rgba(1,181,116,0.15); color: var(--success); }
.badge-sentiment-neutral { background: rgba(160,174,192,0.15); color: var(--text-secondary); }
.badge-sentiment-negative { background: rgba(227,26,26,0.15); color: var(--error); }

/* Outcome badges */
.badge-outcome-booking { background: rgba(1,181,116,0.15); color: #00b574; }
.badge-outcome-enquiry { background: rgba(0,117,255,0.15); color: #0075ff; }
.badge-outcome-followup { background: rgba(249,115,22,0.15); color: #f97316; }
.badge-outcome-cancellation { background: rgba(227,26,26,0.15); color: #e31a1a; }
.badge-outcome-complaint { background: rgba(239,68,68,0.15); color: #ef4444; }
.badge-outcome-emergency { background: rgba(220,38,38,0.2); color: #dc2626; font-weight: 700; }
.badge-outcome-reschedule { background: rgba(139,92,246,0.15); color: #8b5cf6; }
.badge-outcome-new-customer { background: rgba(6,182,212,0.15); color: #06b6d4; }
.badge-outcome-resolved { background: rgba(34,197,94,0.15); color: #22c55e; }
.badge-outcome-other { background: rgba(160,174,192,0.15); color: var(--text-secondary); }

.issue-badges { display: flex; gap: 4px; flex-wrap: wrap; }

.issue-badge {
    padding: 3px 8px;
    border-radius: 6px;
    font-size: 10px;
    font-weight: 600;
    text-transform: uppercase;
}

.issue-badge.vendor { background: rgba(255,181,71,0.15); color: var(--warning); }
.issue-badge.angry-customer { background: rgba(227,26,26,0.15); color: var(--error); }
.issue-badge.angry-tech { background: rgba(227,26,26,0.15); color: #ff6b6b; }
.issue-badge.unhelpful { background: rgba(255,107,107,0.15); color: #f0a0a0; }

.issue-count {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    width: 28px;
    height: 28px;
    border-radius: 8px;
    font-size: 13px;
    font-weight: 700;
}

.issue-count.none { background: rgba(1,181,116,0.15); color: var(--success); }
.issue-count.low { background: rgba(255,181,71,0.15); color: var(--warning); }
.issue-count.high { background: rgba(227,26,26,0.15); color: var(--error); }

/* ===== Filters ===== */
.filters {
    display: flex;
    gap: 12px;
    align-items: center;
}

.filter-select {
    background: var(--input-bg);
    border: 1px solid var(--border);
    border-radius: var(--radius-btn);
    color: var(--text-secondary);
    padding: 8px 14px;
    font-size: 13px;
    font-family: var(--font);
    cursor: pointer;
    outline: none;
}

.filter-select:focus { border-color: var(--brand); }

.search-input {
    background: var(--input-bg);
    border: 1px solid var(--border);
    border-radius: var(--radius-btn);
    color: var(--text-primary);
    padding: 8px 14px;
    font-size: 13px;
    font-family: var(--font);
    outline: none;
    min-width: 200px;
}
.search-input::placeholder { color: var(--text-muted); }
.search-input:focus { border-color: var(--brand); }

th.sortable {
    cursor: pointer;
    user-select: none;
    white-space: nowrap;
}
th.sortable:hover { color: var(--brand); }
th.sortable.sorted { color: var(--brand); }
.sort-arrow { font-size: 11px; }

/* ===== Buttons ===== */
.btn {
    padding: 10px 20px;
    border-radius: var(--radius-btn);
    font-size: 13px;
    font-weight: 700;
    font-family: var(--font);
    border: none;
    cursor: pointer;
    transition: all 0.25s cubic-bezier(0.4, 0, 0.2, 1);
    text-decoration: none;
    display: inline-flex;
    align-items: center;
    gap: 8px;
}

.btn-primary {
    background: linear-gradient(135deg, #3b82f6, #6366f1);
    color: white;
    box-shadow: 0 2px 8px rgba(59,130,246,0.3);
}

.btn-primary:hover {
    background: linear-gradient(135deg, #2563eb, #4f46e5);
    box-shadow: 0 6px 20px rgba(59,130,246,0.45);
    transform: translateY(-1px);
}

.btn-ghost {
    background: rgba(255,255,255,0.05);
    color: var(--text-secondary);
    border: 1px solid var(--border);
    backdrop-filter: blur(8px);
}

.btn-ghost:hover {
    color: var(--text-primary);
    border-color: rgba(255,255,255,0.2);
    background: rgba(255,255,255,0.1);
    transform: translateY(-1px);
}

.btn-secondary {
    background: rgba(255,255,255,0.06);
    color: var(--text-secondary);
    border: 1px solid var(--border);
    backdrop-filter: blur(8px);
}

.btn-secondary:hover {
    color: var(--text-primary);
    border-color: var(--brand);
    background: rgba(59,130,246,0.1);
    transform: translateY(-1px);
}

.btn-icon {
    background: transparent;
    border: none;
    color: var(--text-secondary);
    padding: 4px 8px;
    margin-left: 6px;
    cursor: pointer;
    font-size: 14px;
    border-radius: 4px;
    transition: all 0.2s;
}

.btn-icon:hover {
    background: var(--bg-secondary);
    color: var(--brand);
}

.btn-danger {
    background: transparent;
    color: var(--error);
    border: 1px solid rgba(227,26,26,0.3);
}

.btn-danger:hover { background: rgba(227,26,26,0.1); border-color: var(--error); }

.btn-sm {
    padding: 6px 12px;
    font-size: 12px;
}

/* ===== Bulk Actions Bar ===== */
.bulk-actions-bar {
    background: var(--section-bg);
    border-bottom: 1px solid var(--card-border);
    padding: 12px 20px;
    display: none;
}

.bulk-actions-content {
    display: flex;
    justify-content: space-between;
    align-items: center;
}

.bulk-selected-count {
    color: var(--text-primary);
    font-weight: 500;
    font-size: 14px;
}

.bulk-actions-buttons {
    display: flex;
    gap: 10px;
}

/* ===== Checkbox Styling ===== */
input[type="checkbox"] {
    width: 16px;
    height: 16px;
    cursor: pointer;
    accent-color: var(--brand);
}

.call-checkbox {
    margin: 0;
}

/* ===== Call Detail ===== */
.detail-header {
    display: flex;
    justify-content: space-between;
    align-items: flex-start;
    margin-bottom: 20px;
}

.detail-meta {
    display: flex;
    gap: 20px;
    margin-top: 8px;
    font-size: 13px;
}

.detail-meta span { display: flex; align-items: center; gap: 6px; }

.detail-columns {
    display: grid;
    grid-template-columns: 1fr 380px;
    gap: 24px;
    align-items: start;
}

/* Audio Player */
.audio-player {
    margin-bottom: 24px;
}

.audio-player audio {
    width: 100%;
    border-radius: var(--radius-btn);
    outline: none;
}

/* Transcript */
.transcript {
    max-height: 600px;
    overflow-y: auto;
    padding-right: 8px;
}

.transcript::-webkit-scrollbar { width: 6px; }
.transcript::-webkit-scrollbar-track { background: transparent; }
.transcript::-webkit-scrollbar-thumb { background: var(--border); border-radius: 3px; }

.transcript-segment {
    padding: 10px 14px;
    border-radius: 10px;
    margin-bottom: 6px;
    border-left: 3px solid transparent;
    transition: all 0.15s ease;
    cursor: pointer;
}

/* Same-speaker continuation: dashed top border to show speaker paused then continued */
.transcript-segment.same-speaker {
    border-top: 1px dashed var(--border);
    margin-top: 2px;
}

/* Divider between speaker turns — solid line to clearly mark handoff */
.transcript-speaker-divider {
    height: 1px;
    background: var(--border);
    margin: 12px 14px;
    opacity: 0.6;
}

/* Transcript download dropdown */
.transcript-download-group {
    position: relative;
    display: inline-block;
}

.transcript-download-menu {
    position: absolute;
    top: calc(100% + 4px);
    right: 0;
    background: var(--card-bg);
    border: 1px solid var(--border);
    border-radius: var(--radius-btn);
    box-shadow: 0 4px 16px rgba(0,0,0,0.18);
    min-width: 180px;
    z-index: 200;
    overflow: hidden;
}

.transcript-download-menu button {
    display: block;
    width: 100%;
    padding: 10px 16px;
    background: none;
    border: none;
    text-align: left;
    cursor: pointer;
    font-size: 13px;
    color: var(--text-primary);
    transition: background 0.12s;
}

.transcript-download-menu button:hover {
    background: var(--hover-bg);
}

.transcript-segment:hover { background: var(--hover-bg); }
.transcript-segment.highlighted { background: rgba(0,117,255,0.08); border-left-color: var(--brand); }
.transcript-segment.flagged { border-left-color: var(--error); }

.segment-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 4px;
}

.speaker-label {
    font-size: 12px;
    font-weight: 700;
    text-transform: uppercase;
    letter-spacing: 0.5px;
}

.speaker-0, .speaker-technician { color: var(--brand); }
.speaker-1, .speaker-customer { color: #9f7aea; }
.speaker-unknown { color: var(--text-muted); }

.segment-time {
    font-size: 11px;
    color: var(--text-muted);
    font-family: monospace;
}

.segment-text {
    font-size: 14px;
    line-height: 1.6;
}

/* Analysis Panel */
.analysis-panel { position: sticky; top: 24px; }

.sentiment-grid {
    display: grid;
    grid-template-columns: repeat(3, 1fr);
    gap: 12px;
    margin-bottom: 20px;
}

.sentiment-item {
    text-align: center;
    padding: 12px;
    background: var(--section-bg);
    border-radius: var(--radius-btn);
}
.sentiment-item.clickable {
    cursor: pointer;
    transition: background 0.2s, transform 0.15s;
}
.sentiment-item.clickable:hover {
    background: rgba(0,117,255,0.15);
    transform: translateY(-1px);
}

.sentiment-item .label {
    font-size: 11px;
    text-transform: uppercase;
    letter-spacing: 0.5px;
    margin-bottom: 6px;
}

.sentiment-item .value {
    font-size: 14px;
    font-weight: 700;
    text-transform: capitalize;
}

.issue-card {
    background: var(--section-bg);
    border-radius: var(--radius-btn);
    padding: 16px;
    margin-bottom: 12px;
    border-left: 3px solid var(--warning);
}

.issue-card.high { border-left-color: var(--error); }
.issue-card.medium { border-left-color: var(--warning); }
.issue-card.low { border-left-color: var(--text-muted); }

.issue-card-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 8px;
}

.issue-type {
    font-size: 12px;
    font-weight: 700;
    text-transform: uppercase;
    letter-spacing: 0.5px;
    color: var(--text-primary);
}

.severity-badge {
    font-size: 10px;
    font-weight: 700;
    padding: 3px 8px;
    border-radius: 6px;
    text-transform: uppercase;
}

.severity-badge.high { background: rgba(227,26,26,0.2); color: var(--error); }
.severity-badge.medium { background: rgba(255,181,71,0.2); color: var(--warning); }
.severity-badge.low { background: rgba(160,174,192,0.2); color: var(--text-secondary); }

.issue-evidence {
    font-size: 13px;
    font-style: italic;
    color: var(--text-secondary);
    padding: 8px 12px;
    background: var(--evidence-bg);
    border-radius: 8px;
    margin-bottom: 8px;
    border-left: 2px solid var(--border);
}

.issue-explanation {
    font-size: 13px;
    line-height: 1.5;
}

.btn-false-positive {
    background: transparent;
    border: 1px solid var(--border);
    color: var(--text-muted);
    font-size: 10px;
    font-weight: 600;
    font-family: var(--font);
    padding: 4px 10px;
    border-radius: 6px;
    cursor: pointer;
    text-transform: uppercase;
    letter-spacing: 0.3px;
    transition: all 0.15s ease;
    white-space: nowrap;
}

.btn-false-positive:hover {
    border-color: var(--warning);
    color: var(--warning);
    background: rgba(255,181,71,0.08);
}

/* Modal */
.modal-overlay {
    display: none;
    position: fixed;
    inset: 0;
    background: rgba(0,0,0,0.5);
    backdrop-filter: blur(8px);
    -webkit-backdrop-filter: blur(8px);
    z-index: 1000;
    align-items: center;
    justify-content: center;
}

.modal-overlay.active { display: flex; }

.modal {
    background: var(--card-bg);
    backdrop-filter: blur(var(--glass-blur)) saturate(var(--glass-saturate));
    -webkit-backdrop-filter: blur(var(--glass-blur)) saturate(var(--glass-saturate));
    border: 1px solid var(--card-border);
    border-radius: var(--radius-card);
    padding: 28px;
    width: 440px;
    max-width: 90vw;
    max-height: 90vh;
    overflow-y: auto;
    animation: fadeInUp 0.3s ease-out;
    box-shadow: 0 24px 48px rgba(0,0,0,0.25);
    position: relative;
}
.modal::before {
    content: '';
    position: absolute;
    top: 0; left: 0; right: 0;
    height: 1px;
    background: linear-gradient(90deg, transparent, rgba(255,255,255,0.12), transparent);
    pointer-events: none;
}

.modal-card {
    background: var(--card-bg);
    backdrop-filter: blur(var(--glass-blur)) saturate(var(--glass-saturate));
    -webkit-backdrop-filter: blur(var(--glass-blur)) saturate(var(--glass-saturate));
    border: 1px solid var(--card-border);
    border-radius: var(--radius-card);
    width: 540px;
    max-width: 90vw;
    max-height: 90vh;
    overflow: hidden;
    display: flex;
    flex-direction: column;
    animation: fadeInUp 0.3s ease-out;
    box-shadow: 0 24px 48px rgba(0,0,0,0.25);
    position: relative;
}
.modal-card::before {
    content: '';
    position: absolute;
    top: 0; left: 0; right: 0;
    height: 1px;
    background: linear-gradient(90deg, transparent, rgba(255,255,255,0.12), transparent);
    pointer-events: none;
    z-index: 1;
}

.modal-header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    padding: 20px 24px;
    border-bottom: 1px solid var(--border);
}

.modal-header h3 {
    color: var(--text-primary);
    font-size: 16px;
    font-weight: 700;
    margin: 0;
}

.modal-close {
    background: transparent;
    border: none;
    color: var(--text-muted);
    font-size: 24px;
    line-height: 1;
    cursor: pointer;
    padding: 0;
    width: 32px;
    height: 32px;
    display: flex;
    align-items: center;
    justify-content: center;
    border-radius: 6px;
    transition: all 0.15s ease;
}

.modal-close:hover {
    background: var(--subtle-bg);
    color: var(--text-primary);
}

.modal-body {
    padding: 24px;
    overflow-y: auto;
    flex: 1;
}

.modal-footer {
    padding: 16px 24px;
    border-top: 1px solid var(--border);
    display: flex;
    justify-content: flex-end;
    gap: 10px;
}

.modal h3 {
    color: var(--text-primary);
    font-size: 16px;
    font-weight: 700;
    margin-bottom: 6px;
}

.modal h4 {
    color: var(--text-primary);
    font-size: 14px;
    font-weight: 700;
    margin-bottom: 12px;
}

.modal p {
    font-size: 13px;
    margin-bottom: 16px;
}

.modal textarea {
    width: 100%;
    min-height: 80px;
    background: var(--input-bg);
    border: 1px solid var(--border);
    border-radius: var(--radius-btn);
    color: var(--text-primary);
    font-family: var(--font);
    font-size: 13px;
    padding: 12px;
    resize: vertical;
    outline: none;
    margin-bottom: 8px;
}

.modal textarea:focus { border-color: var(--brand); }

.modal textarea::placeholder { color: var(--text-muted); }

.modal-quick-reasons {
    display: flex;
    flex-wrap: wrap;
    gap: 6px;
    margin-bottom: 16px;
}

.quick-reason {
    background: var(--subtle-bg);
    border: 1px solid var(--border);
    border-radius: 20px;
    color: var(--text-secondary);
    font-size: 12px;
    font-family: var(--font);
    padding: 5px 12px;
    cursor: pointer;
    transition: all 0.15s ease;
}

.quick-reason:hover {
    border-color: var(--brand);
    color: var(--text-primary);
    background: rgba(0,117,255,0.08);
}

.quick-reason.selected {
    border-color: var(--brand);
    color: var(--brand);
    background: rgba(0,117,255,0.12);
}

.modal-actions {
    display: flex;
    gap: 10px;
    justify-content: flex-end;
    margin-top: 16px;
}

.coaching-section {
    margin-top: 20px;
    padding: 16px;
    background: rgba(1,181,116,0.06);
    border: 1px solid rgba(1,181,116,0.2);
    border-radius: var(--radius-btn);
}

.coaching-section h4 {
    color: var(--success);
    font-size: 13px;
    text-transform: uppercase;
    letter-spacing: 0.5px;
    margin-bottom: 8px;
}

.coaching-section p {
    font-size: 14px;
    line-height: 1.6;
}

.call-flags {
    margin-top: 16px;
    display: flex;
    flex-direction: column;
    align-items: center;
    gap: 4px;
}
.call-dismissed-banner,
.call-fn-banner {
    width: 100%;
    padding: 14px 16px;
    border-radius: var(--radius-btn);
    text-align: center;
}
.call-dismissed-banner {
    background: rgba(255,181,71,0.08);
    border: 1px solid rgba(255,181,71,0.25);
}
.call-dismissed-banner span {
    color: var(--warning);
    font-weight: 700;
    font-size: 13px;
}
.call-dismissed-banner p {
    color: var(--text-muted);
    font-size: 12px;
    margin-top: 6px;
}
.call-fn-banner {
    background: rgba(227,26,26,0.08);
    border: 1px solid rgba(227,26,26,0.25);
    margin-top: 8px;
}
.call-fn-banner span {
    color: var(--error);
    font-weight: 700;
    font-size: 13px;
}
.call-fn-banner p {
    color: var(--text-muted);
    font-size: 12px;
    margin-top: 6px;
}

.call-summary {
    font-size: 14px;
    line-height: 1.6;
    margin-bottom: 20px;
    padding-bottom: 20px;
    border-bottom: 1px solid var(--card-border);
}

/* ===== Login Page ===== */
.login-page {
    display: flex;
    align-items: center;
    justify-content: center;
    min-height: 100vh;
    background: var(--body-bg);
    position: relative;
    overflow: hidden;
}

.login-card {
    background: var(--card-bg);
    backdrop-filter: blur(var(--glass-blur)) saturate(var(--glass-saturate));
    -webkit-backdrop-filter: blur(var(--glass-blur)) saturate(var(--glass-saturate));
    border: 1px solid var(--card-border);
    border-radius: var(--radius-card);
    padding: 40px;
    width: 400px;
    max-width: 90vw;
    position: relative;
    animation: fadeInUp 0.6s ease-out;
    box-shadow: 0 24px 48px rgba(0,0,0,0.2);
}
.login-card::before {
    content: '';
    position: absolute;
    top: 0; left: 0; right: 0;
    height: 1px;
    background: linear-gradient(90deg, transparent, rgba(255,255,255,0.12), transparent);
    pointer-events: none;
}

.login-logo {
    text-align: center;
    margin-bottom: 8px;
}

.login-logo span {
    font-size: 28px;
    font-weight: 700;
    background: linear-gradient(135deg, #3b82f6, #8b5cf6);
    -webkit-background-clip: text;
    -webkit-text-fill-color: transparent;
    background-clip: text;
}

.login-subtitle {
    text-align: center;
    font-size: 14px;
    color: var(--text-muted);
    margin-bottom: 28px;
}

.login-error {
    background: rgba(227,26,26,0.1);
    border: 1px solid rgba(227,26,26,0.3);
    border-radius: var(--radius-btn);
    color: var(--error);
    padding: 10px 14px;
    font-size: 13px;
    margin-bottom: 16px;
    text-align: center;
}

.login-btn {
    width: 100%;
    justify-content: center;
    padding: 12px;
    font-size: 14px;
    margin-top: 8px;
}

/* ===== Form Elements ===== */
.form-group {
    margin-bottom: 16px;
}

.form-group label {
    display: block;
    font-size: 12px;
    font-weight: 600;
    color: var(--text-secondary);
    margin-bottom: 6px;
    text-transform: uppercase;
    letter-spacing: 0.3px;
}

.form-group input[type="text"],
.form-group input[type="password"],
.form-group input[type="number"],
.form-group input[type="email"],
.form-select {
    width: 100%;
    background: rgba(255,255,255,0.05);
    border: 1px solid rgba(255,255,255,0.1);
    border-radius: var(--radius-btn);
    color: var(--text-primary);
    font-family: var(--font);
    font-size: 14px;
    padding: 10px 14px;
    outline: none;
    transition: all 0.25s ease;
    backdrop-filter: blur(8px);
}
[data-theme="light"] .form-group input[type="text"],
[data-theme="light"] .form-group input[type="password"],
[data-theme="light"] .form-group input[type="number"],
[data-theme="light"] .form-group input[type="email"],
[data-theme="light"] .form-select {
    background: rgba(0,0,0,0.04);
    border-color: rgba(0,0,0,0.12);
}

.form-group input:focus,
.form-select:focus {
    border-color: #3b82f6;
    box-shadow: 0 0 0 3px rgba(59,130,246,0.15);
}

.form-group input::placeholder {
    color: var(--text-muted);
}

.form-row {
    display: flex;
    gap: 16px;
    align-items: flex-start;
    margin-bottom: 16px;
}

.form-divider {
    height: 1px;
    background: linear-gradient(90deg, transparent, var(--card-border), transparent);
    margin: 20px 0;
}

/* Toggle Switch */
.toggle {
    position: relative;
    display: inline-block;
    width: 44px;
    height: 24px;
    margin-top: 4px;
}

.toggle input {
    opacity: 0;
    width: 0;
    height: 0;
}

.toggle-slider {
    position: absolute;
    cursor: pointer;
    inset: 0;
    background: var(--border);
    border-radius: 24px;
    transition: 0.2s;
}

.toggle-slider::before {
    content: '';
    position: absolute;
    height: 18px;
    width: 18px;
    left: 3px;
    bottom: 3px;
    background: white;
    border-radius: 50%;
    transition: 0.2s;
}

.toggle input:checked + .toggle-slider {
    background: var(--brand);
}

.toggle input:checked + .toggle-slider::before {
    transform: translateX(20px);
}

/* Checkbox Group */
.checkbox-group {
    display: flex;
    flex-wrap: wrap;
    gap: 8px;
}

.checkbox-label {
    display: flex;
    align-items: center;
    gap: 6px;
    font-size: 13px;
    color: var(--text-secondary);
    cursor: pointer;
    padding: 6px 12px;
    border: 1px solid var(--border);
    border-radius: var(--radius-btn);
    transition: all 0.15s ease;
}

.checkbox-label:hover {
    border-color: var(--brand);
    color: var(--text-primary);
}

.checkbox-label input[type="checkbox"] {
    accent-color: var(--brand);
}

/* ===== Alert / Toast ===== */
.alert {
    padding: 10px 14px;
    border-radius: var(--radius-btn);
    font-size: 13px;
    margin-top: 12px;
}

.alert-success {
    background: rgba(1,181,116,0.1);
    border: 1px solid rgba(1,181,116,0.3);
    color: var(--success);
}

.alert-error {
    background: rgba(227,26,26,0.1);
    border: 1px solid rgba(227,26,26,0.3);
    color: var(--error);
}

.toast {
    position: fixed;
    bottom: 24px;
    right: 24px;
    padding: 12px 20px;
    border-radius: var(--radius-btn);
    font-size: 13px;
    font-weight: 500;
    z-index: 2000;
    animation: toastIn 0.3s ease, toastOut 0.3s ease 2.7s;
    animation-fill-mode: forwards;
}

.toast-success {
    background: rgba(1,181,116,0.9);
    color: white;
}

.toast-error {
    background: rgba(227,26,26,0.9);
    color: white;
}

@keyframes toastIn { from { opacity: 0; transform: translateY(20px); } to { opacity: 1; transform: none; } }
@keyframes toastOut { from { opacity: 1; } to { opacity: 0; transform: translateY(20px); } }

/* ===== Config Grid ===== */
.config-grid {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 24px;
}

.config-section {
    padding: 20px;
    background: var(--section-bg);
    border-radius: var(--radius-btn);
    border: 1px solid var(--card-border);
}

.config-section:last-child {
    grid-column: 1 / -1;
}

@media (max-width: 900px) {
    .config-grid { grid-template-columns: 1fr; }
    .config-section:last-child { grid-column: auto; }
}

/* ===== Pagination ===== */
#pagination {
    display: flex;
    justify-content: space-between;
    align-items: center;
    padding: 16px 0 0;
    flex-wrap: wrap;
    gap: 12px;
}

.pagination-info {
    font-size: 13px;
    color: var(--text-muted);
}

.pagination-pages {
    display: flex;
    gap: 4px;
    align-items: center;
}

.page-btn {
    background: var(--input-bg);
    border: 1px solid var(--border);
    border-radius: 8px;
    color: var(--text-secondary);
    padding: 6px 12px;
    font-size: 13px;
    font-family: var(--font);
    cursor: pointer;
    transition: all 0.15s ease;
    min-width: 36px;
    text-align: center;
}

.page-btn:hover {
    border-color: var(--brand);
    color: var(--text-primary);
}

.page-btn.active {
    background: var(--brand);
    border-color: var(--brand);
    color: white;
}

.page-btn:disabled {
    opacity: 0.4;
    cursor: default;
    pointer-events: none;
}

.page-ellipsis {
    color: var(--text-muted);
    padding: 0 4px;
    font-size: 13px;
}

.pagination-size {
    display: flex;
    gap: 4px;
    align-items: center;
}

.pagination-size span {
    font-size: 13px;
    color: var(--text-muted);
    margin-right: 4px;
}

.page-size-btn {
    background: var(--input-bg);
    border: 1px solid var(--border);
    border-radius: 8px;
    color: var(--text-secondary);
    padding: 4px 10px;
    font-size: 12px;
    font-family: var(--font);
    cursor: pointer;
    transition: all 0.15s ease;
}

.page-size-btn:hover {
    border-color: var(--brand);
    color: var(--text-primary);
}

.page-size-btn.active {
    background: var(--brand);
    border-color: var(--brand);
    color: white;
}

/* ===== Empty State ===== */
.empty-state {
    text-align: center;
    padding: 60px 20px;
    color: var(--text-muted);
}

.empty-state .icon { font-size: 48px; margin-bottom: 16px; }
.empty-state .icon[class*="icon-"],
.prov-empty .icon[class*="icon-"] {
    font-size: 0;
    width: 64px;
    height: 64px;
    margin: 0 auto 16px;
    border-radius: 18px;
    position: relative;
    background:
        linear-gradient(180deg, rgba(255,255,255,0.10) 0%, rgba(255,255,255,0.03) 100%),
        rgba(255,255,255,0.06);
    border: 1px solid rgba(255,255,255,0.10);
    box-shadow: inset 0 1px 0 rgba(255,255,255,0.08), 0 4px 16px rgba(0,0,0,0.2);
    backdrop-filter: blur(12px);
    -webkit-backdrop-filter: blur(12px);
}
.empty-state .icon[class*="icon-"]::after,
.prov-empty .icon[class*="icon-"]::after {
    content: '';
    display: block;
    position: absolute;
    top: 50%;
    left: 50%;
    transform: translate(-50%, -50%);
    width: 32px;
    height: 32px;
    background: var(--text-muted);
    -webkit-mask-image: var(--icon-mask);
    mask-image: var(--icon-mask);
    -webkit-mask-size: contain;
    mask-size: contain;
    -webkit-mask-repeat: no-repeat;
    mask-repeat: no-repeat;
    -webkit-mask-position: center;
    mask-position: center;
}
.empty-state h3 { color: var(--text-secondary); font-size: 16px; margin-bottom: 8px; }

/* ===== Spinner ===== */
.spinner {
    display: inline-block;
    width: 14px;
    height: 14px;
    border: 2px solid rgba(0,117,255,0.3);
    border-top-color: var(--brand);
    border-radius: 50%;
    animation: spin 0.8s linear infinite;
    vertical-align: middle;
    margin-right: 6px;
}

@keyframes spin { to { transform: rotate(360deg); } }

/* ===== Page Title ===== */
.page-header {
    display: flex;
    justify-content: space-between;
    align-items: flex-start;
    margin-bottom: 28px;
    animation: slideDown 0.6s ease-out;
}

.page-header h1 {
    font-size: 30px;
    font-weight: 700;
    letter-spacing: -0.02em;
    background: linear-gradient(135deg, #f1f5f9, #94a3b8);
    -webkit-background-clip: text;
    -webkit-text-fill-color: transparent;
    background-clip: text;
}

[data-theme="light"] .page-header h1 {
    background: linear-gradient(135deg, #0f172a, #475569);
    -webkit-background-clip: text;
    -webkit-text-fill-color: transparent;
    background-clip: text;
}

.page-header p {
    font-size: 14px;
    margin-top: 4px;
    font-weight: 300;
}

/* Theme Toggle */
.theme-toggle {
    background: var(--card-bg);
    backdrop-filter: blur(20px);
    -webkit-backdrop-filter: blur(20px);
    border: 1px solid var(--card-border);
    border-radius: 14px;
    width: 44px;
    height: 44px;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 18px;
    cursor: pointer;
    transition: all 0.3s ease;
    color: var(--text-secondary);
    flex-shrink: 0;
}

.theme-toggle:hover {
    border-color: rgba(255,255,255,0.2);
    color: var(--text-primary);
    background: var(--hover-bg);
    transform: scale(1.05);
}

/* Fixed toggle for login page */
.theme-toggle-fixed {
    position: fixed;
    top: 20px;
    right: 20px;
    z-index: 10;
}

/* ===== SSO Buttons ===== */
.sso-buttons {
    display: flex;
    flex-direction: column;
    gap: 10px;
    margin-bottom: 16px;
}

.btn-sso {
    width: 100%;
    padding: 12px 16px;
    border-radius: var(--radius-btn);
    font-size: 14px;
    font-weight: 600;
    font-family: var(--font);
    border: 1.5px solid var(--border);
    cursor: pointer;
    transition: all 0.15s ease;
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 10px;
    background: var(--subtle-bg);
    color: var(--text-primary);
}

.btn-sso:hover {
    border-color: var(--brand);
    background: rgba(0,117,255,0.06);
}

.sso-icon {
    width: 24px;
    height: 24px;
    border-radius: 6px;
    display: flex;
    align-items: center;
    justify-content: center;
    font-weight: 800;
    font-size: 14px;
}

.btn-sso-google .sso-icon {
    background: rgba(66,133,244,0.2);
    color: #4285f4;
}

.btn-sso-microsoft .sso-icon {
    background: rgba(0,120,212,0.2);
    color: #0078d4;
}

/* Login Divider */
.login-divider {
    display: flex;
    align-items: center;
    margin: 20px 0;
    gap: 12px;
}

.login-divider::before,
.login-divider::after {
    content: '';
    flex: 1;
    height: 1px;
    background: linear-gradient(90deg, transparent, var(--card-border), transparent);
}

.login-divider span {
    font-size: 12px;
    color: var(--text-muted);
    text-transform: uppercase;
    letter-spacing: 0.5px;
}

/* Admin Toggle */
.admin-toggle {
    width: 100%;
    justify-content: center;
    color: var(--text-muted);
    font-size: 13px;
    border-color: transparent;
    margin-bottom: 16px;
}

.admin-toggle:hover {
    color: var(--text-secondary);
    border-color: var(--border);
}

/* 2FA Code Input - Individual Digits */
.totp-digits-wrapper {
    display: flex;
    justify-content: center;
    gap: 10px;
}

.totp-digit {
    width: 50px !important;
    min-width: 50px;
    max-width: 50px;
    height: 60px;
    text-align: center;
    font-size: 28px !important;
    font-weight: 700;
    padding: 0 !important;
    background: var(--input-bg);
    border: 1.5px solid var(--border);
    border-radius: var(--radius-btn);
    color: var(--text-primary);
    font-family: monospace;
    outline: none;
    transition: all 0.15s ease;
    flex-shrink: 0;
    box-sizing: border-box;
}

.totp-digit:focus {
    border-color: var(--brand);
    box-shadow: 0 0 0 3px rgba(0,117,255,0.15);
    transform: scale(1.05);
}

/* Legacy totp-input-wrapper for backwards compatibility */
.totp-input-wrapper {
    display: flex;
    justify-content: center;
}

.totp-code-input {
    width: 180px !important;
    text-align: center;
    font-size: 28px !important;
    font-weight: 700;
    letter-spacing: 8px;
    padding: 14px 16px !important;
    background: var(--input-bg);
    border: 1.5px solid var(--border);
    border-radius: var(--radius-btn);
    color: var(--text-primary);
    font-family: monospace;
    outline: none;
}

.totp-code-input:focus {
    border-color: var(--brand);
    box-shadow: 0 0 0 3px rgba(0,117,255,0.15);
}

.totp-code-input::placeholder {
    color: var(--border);
    letter-spacing: 8px;
}

/* ===== SSO Provider Blocks (Tenant Modal) ===== */
.sso-provider-block {
    border: 1px solid var(--border);
    border-radius: var(--radius-btn);
    overflow: hidden;
}

.sso-provider-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    padding: 12px 16px;
    cursor: pointer;
    transition: background 0.15s ease;
}

.sso-provider-header:hover {
    background: var(--hover-bg);
}

.sso-provider-icon {
    width: 28px;
    height: 28px;
    border-radius: 8px;
    display: flex;
    align-items: center;
    justify-content: center;
    font-weight: 800;
    font-size: 13px;
}

.sso-provider-icon.google {
    background: rgba(66,133,244,0.2);
    color: #4285f4;
}

.sso-provider-icon.microsoft {
    background: rgba(0,120,212,0.2);
    color: #0078d4;
}

.sso-provider-body {
    padding: 0 16px 16px;
    border-top: 1px solid var(--card-border);
}

/* ===== Responsive ===== */
@media (max-width: 1200px) {
    .detail-columns { grid-template-columns: 1fr; }
    .analysis-panel { position: static; }
}

/* ===== DannAI Tabs ===== */
.dannai-tabs {
    display: flex;
    gap: 4px;
    margin-bottom: 24px;
    background: var(--card-bg);
    backdrop-filter: blur(120px);
    border: 1.5px solid var(--card-border);
    border-radius: var(--radius-card);
    padding: 6px;
}

.tab-btn {
    flex: 1;
    padding: 12px 20px;
    border: none;
    border-radius: calc(var(--radius-card) - 4px);
    background: transparent;
    color: var(--text-secondary);
    font-family: var(--font);
    font-size: 14px;
    font-weight: 600;
    cursor: pointer;
    transition: all 0.2s ease;
}

.tab-btn:hover {
    color: var(--text-primary);
    background: var(--hover-bg);
}

.tab-btn.active {
    background: var(--brand);
    color: white;
    box-shadow: 0 4px 12px rgba(0,117,255,0.3);
}

.tab-content {
    display: none;
}

.tab-content.active {
    display: block;
}

/* ===== Knowledge Base ===== */
.kb-filters {
    display: flex;
    gap: 6px;
    flex-wrap: wrap;
    margin-bottom: 20px;
}

.kb-filter-btn {
    padding: 6px 14px;
    border: 1px solid var(--border);
    border-radius: 20px;
    background: transparent;
    color: var(--text-secondary);
    font-family: var(--font);
    font-size: 12px;
    font-weight: 600;
    cursor: pointer;
    transition: all 0.15s ease;
}

.kb-filter-btn:hover {
    border-color: var(--brand);
    color: var(--text-primary);
}

.kb-filter-btn.active {
    background: var(--brand);
    border-color: var(--brand);
    color: white;
}

.knowledge-grid {
    display: grid;
    grid-template-columns: repeat(auto-fill, minmax(300px, 1fr));
    gap: 16px;
}

.kb-card {
    background: var(--section-bg);
    border: 1px solid var(--card-border);
    border-radius: var(--radius-btn);
    padding: 16px;
    transition: border-color 0.2s ease;
}

.kb-card:hover {
    border-color: var(--brand);
}

.kb-card-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 10px;
}

.kb-card-title {
    color: var(--text-primary);
    font-size: 15px;
    font-weight: 700;
    margin-bottom: 8px;
}

.kb-card-content {
    font-size: 13px;
    line-height: 1.6;
    color: var(--text-secondary);
    max-height: 100px;
    overflow: hidden;
    text-overflow: ellipsis;
}

/* ===== Codec List (Drag-to-reorder) ===== */
.codec-list {
    display: flex;
    flex-direction: column;
    gap: 4px;
}

.codec-item {
    display: flex;
    align-items: center;
    gap: 10px;
    padding: 8px 12px;
    background: var(--input-bg);
    border: 1px solid var(--border);
    border-radius: var(--radius-btn);
    cursor: grab;
    transition: border-color 0.15s ease, background 0.15s ease;
}

.codec-item:active { cursor: grabbing; }
.codec-item:hover { border-color: var(--brand); }
.codec-item.drag-over { border-color: var(--brand); background: rgba(0,117,255,0.06); }

.codec-grip {
    color: var(--text-muted);
    font-size: 14px;
    cursor: grab;
    user-select: none;
}

.codec-label {
    display: flex;
    align-items: center;
    gap: 8px;
    font-size: 13px;
    color: var(--text-primary);
    cursor: pointer;
}

.codec-label input[type="checkbox"] {
    accent-color: var(--brand);
}

/* ---- Call Detail Modal ---- */
.call-detail-header { margin-bottom: 16px; }
.call-detail-header h3 { margin: 0 0 6px; font-size: 18px; color: var(--text-primary); }
.call-detail-meta { display: flex; align-items: center; gap: 6px; font-size: 13px; color: var(--text-secondary); flex-wrap: wrap; }

.call-audio-player {
    margin: 0 0 16px;
    padding: 12px 16px;
    background: var(--section-bg);
    border-radius: var(--radius-btn);
    border: 1px solid var(--border);
}
.call-audio-player audio { display: block; }

.call-detail-section { margin-bottom: 16px; }
.call-detail-section h4 { font-size: 13px; text-transform: uppercase; letter-spacing: 0.5px; color: var(--text-muted); margin: 0 0 8px; }
.call-detail-section p { font-size: 14px; color: var(--text-primary); line-height: 1.5; margin: 0; }

.call-transcript-list { display: flex; flex-direction: column; gap: 8px; }
.transcript-message { display: flex; gap: 10px; align-items: flex-start; font-size: 14px; line-height: 1.5; }
.transcript-speaker { flex-shrink: 0; font-weight: 600; font-size: 12px; padding: 2px 8px; border-radius: 4px; min-width: 60px; text-align: center; }
.transcript-speaker.speaker-0 { background: rgba(0,117,255,0.15); color: var(--brand); }
.transcript-speaker.speaker-1 { background: rgba(46,204,113,0.15); color: #2ecc71; }
.transcript-text { color: var(--text-primary); }

.call-actions-list { display: flex; flex-direction: column; gap: 6px; }
.action-item {
    display: flex; align-items: center; gap: 10px;
    padding: 8px 12px; border-radius: var(--radius-btn);
    background: var(--section-bg); border: 1px solid var(--border);
    font-size: 13px;
}
.action-item.action-high { border-left: 3px solid var(--error); }
.action-item.action-medium { border-left: 3px solid var(--warning); }
.action-item.action-low { border-left: 3px solid var(--text-muted); }
.action-icon { font-size: 16px; flex-shrink: 0; }
.action-text { flex: 1; color: var(--text-primary); }
.action-type { font-size: 11px; text-transform: uppercase; color: var(--text-muted); padding: 2px 6px; background: var(--input-bg); border-radius: 3px; }
.action-priority { font-size: 11px; font-weight: 600; }
.action-item.action-high .action-priority { color: var(--error); }
.action-item.action-medium .action-priority { color: var(--warning); }
.action-item.action-low .action-priority { color: var(--text-muted); }

/* ---- Sentiment Badges ---- */
.sentiment-badge {
    display: inline-flex; align-items: center; gap: 4px;
    font-size: 12px; font-weight: 600; padding: 2px 8px;
    border-radius: 4px; white-space: nowrap;
}
.sentiment-positive { background: rgba(46,204,113,0.15); color: #2ecc71; }
.sentiment-neutral  { background: rgba(150,150,150,0.15); color: var(--text-secondary); }
.sentiment-negative { background: rgba(231,76,60,0.15); color: #e74c3c; }

/* ===== Messages Module ===== */

.messages-container {
    display: flex; 
    height: 600px; 
    gap: 0; 
    overflow: hidden;
    border-radius: var(--radius-card);
}

/* Thread List (Left) */
.thread-list {
    width: 350px; 
    border-right: 1px solid var(--border);
    display: flex; 
    flex-direction: column; 
    background: var(--section-bg);
}

.thread-list-header {
    padding: 16px; 
    border-bottom: 1px solid var(--border);
    display: flex; 
    align-items: center; 
    justify-content: space-between;
}

.thread-list-header h2 {
    margin: 0; 
    font-size: 16px; 
    font-weight: 600;
    color: var(--text-primary);
}

#thread-list-items {
    flex: 1; 
    overflow-y: auto;
}

.thread-item {
    padding: 12px 16px; 
    border-bottom: 1px solid var(--border);
    cursor: pointer; 
    transition: background 0.2s; 
    position: relative;
}

.thread-item:hover {
    background: var(--hover-bg);
}

.thread-item.active {
    background: var(--hover-bg);
    border-left: 3px solid var(--brand);
}

.thread-item-header {
    display: flex; 
    justify-content: space-between; 
    align-items: center;
    margin-bottom: 4px;
}

.thread-contact {
    font-weight: 600; 
    font-size: 14px;
    color: var(--text-primary);
}

.thread-time {
    font-size: 12px; 
    color: var(--text-muted);
}

.thread-item-preview {
    font-size: 13px; 
    color: var(--text-secondary);
    white-space: nowrap; 
    overflow: hidden; 
    text-overflow: ellipsis;
}

.unread-badge {
    position: absolute; 
    top: 12px; 
    right: 12px;
    background: var(--brand); 
    color: white;
    border-radius: 10px; 
    padding: 2px 6px; 
    font-size: 11px;
    font-weight: 600; 
    min-width: 18px; 
    text-align: center;
}

.thread-empty {
    padding: 32px 16px; 
    text-align: center; 
    color: var(--text-muted);
}

/* Conversation View (Right) */
.conversation-view {
    flex: 1; 
    display: flex; 
    flex-direction: column; 
    background: var(--input-bg);
}

.conversation-empty {
    flex: 1; 
    display: flex; 
    align-items: center; 
    justify-content: center;
    color: var(--text-muted); 
    font-size: 16px;
}

.conversation-header {
    padding: 16px 20px; 
    border-bottom: 1px solid var(--border);
    background: var(--section-bg);
}

.conversation-header h3 {
    margin: 0 0 4px 0; 
    font-size: 16px; 
    font-weight: 600;
    color: var(--text-primary);
}

.conversation-messages {
    flex: 1; 
    overflow-y: auto; 
    padding: 20px;
    display: flex; 
    flex-direction: column; 
    gap: 12px;
}

.message-bubble {
    max-width: 70%; 
    padding: 10px 14px; 
    border-radius: var(--radius-btn);
    word-wrap: break-word;
}

.message-inbound {
    align-self: flex-start;
    background: var(--section-bg);
    color: var(--text-primary);
}

.message-outbound {
    align-self: flex-end;
    background: var(--brand); 
    color: white;
}

.message-text {
    margin-bottom: 4px; 
    line-height: 1.4;
}

.message-time {
    font-size: 11px; 
    opacity: 0.7;
}

.no-messages {
    text-align: center; 
    color: var(--text-muted); 
    padding: 40px;
}

/* Send Box */
.send-box {
    padding: 16px 20px; 
    border-top: 1px solid var(--border);
    display: flex; 
    gap: 12px; 
    align-items: flex-end;
    background: var(--section-bg);
}

.send-box textarea {
    flex: 1; 
    padding: 10px 12px; 
    border: 1px solid var(--border);
    border-radius: var(--radius-badge); 
    font-family: inherit; 
    font-size: 14px;
    resize: none; 
    max-height: 120px;
    background: var(--input-bg);
    color: var(--text-primary);
}

.send-box textarea:focus {
    outline: none; 
    border-color: var(--brand);
}

.send-box .btn {
    padding: 10px 20px; 
    white-space: nowrap;
}

@media (max-width: 900px) {
    .stats-grid, .stats-grid-5, .stats-grid-4 { grid-template-columns: repeat(2, 1fr); }
    .sidebar { display: none; }
    .main { margin-left: 0; }
    .dannai-tabs { flex-wrap: wrap; }
    .knowledge-grid { grid-template-columns: 1fr; }
    .messages-container { flex-direction: column; height: auto; min-height: 600px; }
    .thread-list { width: 100%; border-right: none; border-bottom: 1px solid var(--border); max-height: 40vh; }
    .message-bubble { max-width: 85%; }
    .sgpt-msg-inner { flex-direction: column; }
    .sgpt-avatar { align-self: flex-start; }
    .sgpt-suggestions { grid-template-columns: 1fr; }
}

/* ===== SentGPT — ChatGPT-style Interface ===== */
.sgpt {
    display: flex;
    flex-direction: column;
    height: 100vh;
    padding: 0;
    position: relative;
    overflow: hidden;
}

/* Top bar — minimal like ChatGPT */
.sgpt-topbar {
    display: flex;
    align-items: center;
    justify-content: space-between;
    padding: 12px 20px;
    flex-shrink: 0;
    border-bottom: 1px solid rgba(226, 232, 240, 0.06);
}

.sgpt-model-badge {
    display: flex;
    align-items: center;
    gap: 8px;
    font-size: 15px;
    font-weight: 600;
    color: var(--text-primary);
    padding: 6px 14px;
    border-radius: 10px;
    background: var(--subtle-bg);
    border: 1px solid rgba(226, 232, 240, 0.08);
}

.sgpt-model-badge svg {
    color: var(--brand);
}

.sgpt-topbar-actions {
    display: flex;
    align-items: center;
    gap: 8px;
}

.sgpt-new-chat-btn {
    width: 36px;
    height: 36px;
    border-radius: 10px;
    border: 1px solid var(--border);
    background: transparent;
    color: var(--text-secondary);
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    transition: all 0.15s ease;
}

.sgpt-new-chat-btn:hover {
    color: var(--text-primary);
    background: var(--hover-bg);
    border-color: var(--text-secondary);
}

/* Chat scroll area — full height */
.sgpt-chat {
    flex: 1;
    overflow-y: auto;
    display: flex;
    flex-direction: column;
    scroll-behavior: smooth;
}

.sgpt-chat::-webkit-scrollbar {
    width: 6px;
}
.sgpt-chat::-webkit-scrollbar-track {
    background: transparent;
}
.sgpt-chat::-webkit-scrollbar-thumb {
    background: rgba(255,255,255,0.08);
    border-radius: 3px;
}
.sgpt-chat::-webkit-scrollbar-thumb:hover {
    background: rgba(255,255,255,0.15);
}

/* Welcome State — centered like ChatGPT */
.sgpt-welcome {
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    flex: 1;
    text-align: center;
    padding: 0 20px 80px;
    min-height: 100%;
}

.sgpt-logo-icon {
    width: 64px;
    height: 64px;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    margin-bottom: 20px;
    background: var(--subtle-bg);
    border: 1.5px solid rgba(226, 232, 240, 0.1);
    color: var(--text-primary);
}

.sgpt-welcome h1 {
    color: var(--text-primary);
    font-size: 28px;
    font-weight: 700;
    margin-bottom: 32px;
}

/* Suggestions — 2x2 grid like ChatGPT */
.sgpt-suggestions {
    display: grid;
    grid-template-columns: repeat(2, 1fr);
    gap: 10px;
    max-width: 680px;
    width: 100%;
}

.sgpt-suggestion {
    display: flex;
    align-items: flex-start;
    gap: 12px;
    background: transparent;
    border: 1px solid var(--border);
    border-radius: 14px;
    padding: 14px 16px;
    color: var(--text-secondary);
    font-size: 14px;
    font-family: var(--font);
    text-align: left;
    cursor: pointer;
    transition: all 0.15s ease;
    line-height: 1.5;
}

.sgpt-suggestion:hover {
    background: var(--hover-bg);
    border-color: var(--text-muted);
}

.sgpt-suggestion-icon {
    flex-shrink: 0;
    margin-top: 2px;
    color: var(--text-muted);
}

.sgpt-suggestion-text {
    flex: 1;
}

/* Messages — ChatGPT-style rows */
.sgpt-msg {
    width: 100%;
    animation: sgpt-fadeIn 0.2s ease;
}

.sgpt-msg-user {
    background: transparent;
}

.sgpt-msg-assistant {
    background: var(--subtle-bg);
}

@keyframes sgpt-fadeIn {
    from { opacity: 0; }
    to   { opacity: 1; }
}

.sgpt-msg-inner {
    display: flex;
    gap: 16px;
    max-width: 768px;
    margin: 0 auto;
    padding: 24px 20px;
}

.sgpt-avatar {
    width: 32px;
    height: 32px;
    border-radius: 6px;
    display: flex;
    align-items: center;
    justify-content: center;
    flex-shrink: 0;
}

.sgpt-avatar-user {
    background: var(--brand);
    color: white;
}

.sgpt-avatar-assistant {
    background: linear-gradient(135deg, #19c37d, #10a37f);
    color: white;
}

.sgpt-msg-body {
    flex: 1;
    min-width: 0;
}

.sgpt-msg-role {
    font-size: 14px;
    font-weight: 700;
    color: var(--text-primary);
    margin-bottom: 6px;
}

.sgpt-msg-text {
    color: var(--text-secondary);
    font-size: 15px;
    line-height: 1.75;
    word-wrap: break-word;
    overflow-wrap: break-word;
}

.sgpt-msg-text p {
    margin-bottom: 12px;
}

.sgpt-msg-text p:last-child {
    margin-bottom: 0;
}

.sgpt-msg-text h2,
.sgpt-msg-text h3,
.sgpt-msg-text h4 {
    color: var(--text-primary);
    margin: 20px 0 8px;
    font-weight: 700;
}

.sgpt-msg-text h2 { font-size: 18px; }
.sgpt-msg-text h3 { font-size: 16px; }
.sgpt-msg-text h4 { font-size: 15px; }

.sgpt-msg-text ul,
.sgpt-msg-text ol {
    margin: 8px 0;
    padding-left: 24px;
}

.sgpt-msg-text li {
    margin-bottom: 6px;
}

.sgpt-msg-text code {
    background: rgba(0,0,0,0.2);
    border-radius: 4px;
    padding: 2px 6px;
    font-size: 14px;
    font-family: 'Söhne Mono', 'Courier New', monospace;
    color: #d2a8ff;
}

.sgpt-msg-text pre {
    background: #000;
    border-radius: 8px;
    padding: 16px;
    margin: 12px 0;
    overflow-x: auto;
}

.sgpt-msg-text pre code {
    background: none;
    padding: 0;
    color: #e6edf3;
}

.sgpt-msg-text strong {
    color: var(--text-primary);
    font-weight: 600;
}

.sgpt-error {
    color: var(--error);
    font-size: 14px;
}

.sgpt-retry-btn {
    display: inline-flex;
    align-items: center;
    gap: 6px;
    margin-top: 10px;
    padding: 6px 16px;
    background: rgba(99,102,241,0.15);
    color: var(--accent);
    border: 1px solid var(--accent);
    border-radius: 8px;
    font-size: 13px;
    font-weight: 500;
    cursor: pointer;
    transition: background 0.2s, transform 0.1s;
}
.sgpt-retry-btn:hover {
    background: rgba(99,102,241,0.25);
    transform: translateY(-1px);
}
.sgpt-retry-btn:active {
    transform: translateY(0);
}

/* ── Inline Charts ── */
.sgpt-chart-wrapper {
    margin: 16px 0;
    padding: 16px;
    background: rgba(255,255,255,0.03);
    border: 1px solid var(--border);
    border-radius: 12px;
}

.sgpt-chart-title {
    font-size: 14px;
    font-weight: 600;
    color: var(--text-primary);
    margin-bottom: 12px;
}

.sgpt-chart-container {
    position: relative;
    max-width: 560px;
    max-height: 320px;
    margin: 0 auto;
}

.sgpt-chart-container canvas {
    width: 100% !important;
    height: auto !important;
    max-height: 300px;
}

/* Light theme chart overrides */
[data-theme="light"] .sgpt-chart-wrapper {
    background: rgba(0,0,0,0.02);
    border-color: rgba(0,0,0,0.08);
}

/* ── Call Links ── */
.sgpt-call-link {
    display: inline-flex;
    align-items: center;
    gap: 4px;
    padding: 2px 10px;
    background: rgba(0,117,255,0.12);
    color: var(--brand);
    border-radius: 6px;
    font-size: 13px;
    font-weight: 500;
    text-decoration: none;
    border: 1px solid rgba(0,117,255,0.2);
    transition: all 0.15s ease;
    white-space: nowrap;
}

.sgpt-call-link:hover {
    background: rgba(0,117,255,0.22);
    border-color: var(--brand);
    color: #fff;
    text-decoration: none;
}

[data-theme="light"] .sgpt-call-link {
    background: rgba(0,117,255,0.08);
    color: #0056cc;
    border-color: rgba(0,117,255,0.15);
}

[data-theme="light"] .sgpt-call-link:hover {
    background: rgba(0,117,255,0.15);
    color: #003d99;
}

/* Blinking cursor — like ChatGPT typing */
.sgpt-cursor {
    display: inline-block;
    width: 2px;
    height: 1.1em;
    background: var(--text-primary);
    vertical-align: text-bottom;
    margin-left: 2px;
    animation: sgpt-blink 1s step-end infinite;
}

@keyframes sgpt-blink {
    0%, 100% { opacity: 1; }
    50% { opacity: 0; }
}

/* Thinking / analyzing indicator */
.sgpt-thinking {
    display: inline-flex;
    align-items: center;
    color: var(--text-secondary);
    font-style: italic;
    font-size: 0.95em;
    animation: sgpt-pulse 2s ease-in-out infinite;
}

.sgpt-dots {
    display: inline-block;
    animation: sgpt-dots-anim 1.5s steps(4, end) infinite;
    overflow: hidden;
    width: 0;
    vertical-align: bottom;
}

@keyframes sgpt-pulse {
    0%, 100% { opacity: 0.6; }
    50% { opacity: 1; }
}

@keyframes sgpt-dots-anim {
    0% { width: 0; }
    25% { width: 0.4em; }
    50% { width: 0.8em; }
    75% { width: 1.2em; }
    100% { width: 0; }
}

/* Floating input area — bottom of screen */
.sgpt-input-zone {
    flex-shrink: 0;
    padding: 0 20px 20px;
    position: relative;
}

/* Gradient fade above input */
.sgpt-input-zone::before {
    content: '';
    position: absolute;
    top: -40px;
    left: 0;
    right: 0;
    height: 40px;
    background: linear-gradient(to bottom, transparent, var(--body-bg));
    pointer-events: none;
}

.sgpt-input-box {
    max-width: 768px;
    margin: 0 auto;
    display: flex;
    align-items: flex-end;
    gap: 0;
    background: var(--input-bg);
    border: 1px solid var(--border);
    border-radius: 24px;
    padding: 8px 12px 8px 20px;
    transition: all 0.2s ease;
    box-shadow: 0 2px 16px rgba(0, 0, 0, 0.2);
}

.sgpt-input-box:focus-within {
    border-color: rgba(255,255,255,0.2);
    box-shadow: 0 4px 24px rgba(0, 0, 0, 0.3);
}

.sgpt-textarea {
    flex: 1;
    background: none;
    border: none;
    color: var(--text-primary);
    font-family: var(--font);
    font-size: 16px;
    line-height: 1.5;
    resize: none;
    outline: none;
    max-height: 200px;
    padding: 8px 0;
}

.sgpt-textarea::placeholder {
    color: var(--text-muted);
}

.sgpt-send {
    width: 36px;
    height: 36px;
    border-radius: 50%;
    border: none;
    background: var(--text-primary);
    color: var(--body-bg);
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    flex-shrink: 0;
    transition: all 0.15s ease;
    opacity: 1;
}

.sgpt-send:disabled {
    opacity: 0.3;
    cursor: default;
}

.sgpt-send:not(:disabled):hover {
    opacity: 0.8;
}

.sgpt-disclaimer {
    text-align: center;
    font-size: 12px;
    color: var(--text-muted);
    margin-top: 10px;
    opacity: 0.6;
}

/* ===== SentGPT Conversation History Sidebar ===== */
.sgpt-history-sidebar {
    position: fixed;
    left: 240px; /* After main sidebar */
    top: 0;
    bottom: 0;
    width: 280px;
    background: var(--card-bg);
    border-right: 1px solid var(--border);
    display: flex;
    flex-direction: column;
    z-index: 50;
    transform: translateX(-280px);
    transition: transform 0.3s ease;
}

.sgpt-history-sidebar.open {
    transform: translateX(0);
}

/* Adjust main content when history sidebar is open */
.sgpt-history-sidebar.open ~ .main.sgpt {
    margin-left: 280px;
}

.sgpt-history-header {
    display: flex;
    align-items: center;
    gap: 12px;
    padding: 16px;
    border-bottom: 1px solid var(--border);
}

.sgpt-history-header h3 {
    flex: 1;
    font-size: 15px;
    font-weight: 600;
    color: var(--text-primary);
    margin: 0;
}

.sgpt-history-toggle {
    width: 32px;
    height: 32px;
    display: flex;
    align-items: center;
    justify-content: center;
    background: transparent;
    border: none;
    color: var(--text-secondary);
    cursor: pointer;
    border-radius: 6px;
    padding: 0;
}

.sgpt-history-toggle:hover {
    background: var(--hover-bg);
    color: var(--text-primary);
}

.sgpt-new-folder-btn {
    width: 28px;
    height: 28px;
    display: flex;
    align-items: center;
    justify-content: center;
    background: transparent;
    border: none;
    color: var(--text-secondary);
    cursor: pointer;
    border-radius: 6px;
    padding: 0;
}

.sgpt-new-folder-btn:hover {
    background: var(--hover-bg);
    color: var(--text-primary);
}

.sgpt-history-tabs {
    display: flex;
    gap: 4px;
    padding: 8px 12px;
    border-bottom: 1px solid var(--border);
}

.sgpt-history-tab {
    flex: 1;
    padding: 6px 12px;
    font-size: 13px;
    background: transparent;
    border: none;
    color: var(--text-secondary);
    cursor: pointer;
    border-radius: 6px;
    transition: all 0.2s;
}

.sgpt-history-tab:hover {
    background: var(--hover-bg);
    color: var(--text-primary);
}

.sgpt-history-tab.active {
    background: var(--brand);
    color: white;
}

/* Light mode overrides */
[data-theme="light"] .sgpt-history-sidebar {
    background: #ffffff;
    border-right-color: #e2e8f0;
    color: #1e293b;
}

[data-theme="light"] .sgpt-history-sidebar h3 {
    color: #0f172a;
}

[data-theme="light"] .sgpt-history-sidebar .sgpt-history-empty {
    color: #64748b;
}

[data-theme="light"] .sgpt-history-header {
    border-bottom-color: #e2e8f0;
}

[data-theme="light"] .sgpt-history-tabs {
    border-bottom-color: #e2e8f0;
}

[data-theme="light"] .sgpt-history-tab {
    color: #64748b;
}

[data-theme="light"] .sgpt-history-tab:hover {
    background: #f1f5f9;
    color: #1e293b;
}

[data-theme="light"] .sgpt-history-tab.active {
    background: var(--brand);
    color: white;
    box-shadow: 0 2px 8px rgba(0, 117, 255, 0.3);
    font-weight: 600;
}

[data-theme="light"] .sgpt-history-item-title {
    color: #0f172a !important;
    font-weight: 500;
}

[data-theme="light"] .sgpt-history-item-meta {
    color: #475569 !important;
}

[data-theme="light"] .sgpt-history-item:hover {
    background: #f1f5f9;
}

[data-theme="light"] .sgpt-history-item.active {
    background: var(--brand);
}

[data-theme="light"] .sgpt-history-item.active .sgpt-history-item-title,
[data-theme="light"] .sgpt-history-item.active .sgpt-history-item-meta {
    color: white !important;
}

[data-theme="light"] .sgpt-history-folder-header {
    background: #f8fafc;
    box-shadow: inset 0 0 0 1px #e2e8f0;
    color: #1e293b;
}

[data-theme="light"] .sgpt-history-folder-header .folder-name {
    color: #1e293b;
}

[data-theme="light"] .sgpt-history-section-title {
    color: #64748b;
}

[data-theme="light"] .sgpt-history-action-btn {
    color: #64748b;
}

[data-theme="light"] .sgpt-history-action-btn:hover {
    background: #e2e8f0;
    color: #1e293b;
}

[data-theme="light"] .sgpt-modal-content {
    background: #ffffff;
    border-color: #e2e8f0;
}

[data-theme="light"] .sgpt-modal-header {
    border-bottom-color: #e2e8f0;
}

[data-theme="light"] .sgpt-modal-header h3 {
    color: #1e293b;
}

[data-theme="light"] .sgpt-modal-close {
    color: #64748b;
}

[data-theme="light"] .sgpt-modal-close:hover {
    background: #f1f5f9;
    color: #1e293b;
}

[data-theme="light"] .sgpt-modal-body label {
    color: #1e293b;
}

[data-theme="light"] .sgpt-modal-body input[type="text"] {
    background: #ffffff;
    border-color: #cbd5e1;
    color: #1e293b;
}

[data-theme="light"] .sgpt-modal-body input[type="text"]:focus {
    border-color: var(--brand);
}

[data-theme="light"] .sgpt-modal-footer {
    border-top-color: #e2e8f0;
}

[data-theme="light"] .sgpt-modal-overlay {
    background: rgba(0, 0, 0, 0.5);
}

[data-theme="light"] .sgpt-context-menu {
    background: #ffffff;
    border-color: #e2e8f0;
}

[data-theme="light"] .sgpt-context-menu button {
    color: #1e293b;
}

[data-theme="light"] .sgpt-context-menu button:hover {
    background: #f1f5f9;
}

.sgpt-history-content {
    flex: 1;
    overflow-y: auto;
    padding: 8px;
}

.sgpt-history-content::-webkit-scrollbar {
    width: 6px;
}

.sgpt-history-content::-webkit-scrollbar-track {
    background: transparent;
}

.sgpt-history-content::-webkit-scrollbar-thumb {
    background: rgba(255,255,255,0.08);
    border-radius: 3px;
}

.sgpt-history-loading,
.sgpt-history-empty {
    display: flex;
    align-items: center;
    justify-content: center;
    padding: 40px 20px;
    text-align: center;
    color: var(--text-muted);
    font-size: 13px;
}

.sgpt-history-item {
    padding: 10px 12px;
    margin-bottom: 4px;
    border-radius: 8px;
    cursor: pointer;
    transition: background 0.2s;
    display: flex;
    align-items: center;
    gap: 8px;
}

.sgpt-history-item:hover {
    background: var(--hover-bg);
}

.sgpt-history-item.active {
    background: var(--brand);
}

.sgpt-history-item.active .sgpt-history-item-title,
.sgpt-history-item.active .sgpt-history-item-meta {
    color: white;
}

.sgpt-history-item-main {
    flex: 1;
    min-width: 0;
}

.sgpt-history-item-title {
    font-size: 13px;
    font-weight: 500;
    color: var(--text-primary);
    margin-bottom: 2px;
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
}

.sgpt-history-item-meta {
    font-size: 11px;
    color: var(--text-muted);
}

.sgpt-history-item-actions {
    opacity: 0;
    transition: opacity 0.2s;
}

.sgpt-history-item:hover .sgpt-history-item-actions {
    opacity: 1;
}

.sgpt-history-item[draggable="true"] {
    cursor: move;
}

.sgpt-history-item[draggable="true"]:active {
    cursor: grabbing;
}

.sgpt-history-action-btn {
    width: 24px;
    height: 24px;
    display: flex;
    align-items: center;
    justify-content: center;
    background: transparent;
    border: none;
    color: var(--text-secondary);
    cursor: pointer;
    border-radius: 4px;
    padding: 0;
}

.sgpt-history-action-btn:hover {
    background: rgba(255,255,255,0.1);
    color: var(--text-primary);
}

.sgpt-history-folder {
    margin-bottom: 12px;
}

.sgpt-history-folder-header {
    padding: 8px 12px 8px 16px;
    font-size: 12px;
    font-weight: 600;
    color: var(--text-primary);
    margin-bottom: 4px;
    display: flex;
    align-items: center;
    justify-content: space-between;
    border-left-width: 6px !important;
    border-left-style: solid;
    border-radius: 4px;
    background: rgba(255,255,255,0.04);
    box-shadow: inset 0 0 0 1px rgba(255,255,255,0.05);
}

.sgpt-history-folder-header .folder-name {
    flex: 1;
}

.sgpt-history-folder-header.drag-over {
    background: var(--brand);
    color: white;
    transform: scale(1.02);
    transition: all 0.2s;
}

.sgpt-history-folder-header.drag-over .folder-name {
    color: white;
}

.sgpt-history-section-title {
    padding: 8px 12px;
    font-size: 12px;
    font-weight: 600;
    color: var(--text-muted);
    text-transform: uppercase;
    letter-spacing: 0.5px;
    margin-top: 8px;
}

.sgpt-history-toggle-btn {
    width: 36px;
    height: 36px;
    display: flex;
    align-items: center;
    justify-content: center;
    background: transparent;
    border: none;
    color: var(--text-secondary);
    cursor: pointer;
    border-radius: 6px;
    padding: 0;
    margin-right: 8px;
}

.sgpt-history-toggle-btn:hover {
    background: var(--hover-bg);
    color: var(--text-primary);
}

.sgpt-save-chat-btn {
    width: 36px;
    height: 36px;
    display: flex;
    align-items: center;
    justify-content: center;
    background: transparent;
    border: none;
    color: var(--text-secondary);
    cursor: pointer;
    border-radius: 6px;
    padding: 0;
    margin-right: 8px;
    transition: all 0.2s;
}

.sgpt-save-chat-btn:hover {
    background: var(--hover-bg);
    color: var(--text-primary);
}

.sgpt-context-menu {
    position: fixed;
    background: var(--card-bg);
    border: 1px solid var(--border);
    border-radius: 8px;
    box-shadow: 0 4px 12px rgba(0,0,0,0.3);
    padding: 4px;
    z-index: 1000;
    min-width: 160px;
}

.sgpt-context-menu button {
    width: 100%;
    padding: 8px 12px;
    text-align: left;
    background: transparent;
    border: none;
    color: var(--text-primary);
    cursor: pointer;
    border-radius: 4px;
    font-size: 13px;
}

.sgpt-context-menu button:hover {
    background: var(--hover-bg);
}

.sgpt-context-menu button.danger {
    color: var(--error);
}

/* Modal dialogs */
.sgpt-modal {
    position: fixed;
    top: 0;
    left: 0;
    right: 0;
    bottom: 0;
    z-index: 2000;
    display: flex;
    align-items: center;
    justify-content: center;
}

.sgpt-modal-overlay {
    position: absolute;
    top: 0;
    left: 0;
    right: 0;
    bottom: 0;
    background: rgba(0, 0, 0, 0.7);
    backdrop-filter: blur(4px);
}

.sgpt-modal-content {
    position: relative;
    background: var(--card-bg);
    border: 1px solid var(--border);
    border-radius: 12px;
    width: 90%;
    max-width: 400px;
    box-shadow: 0 8px 24px rgba(0, 0, 0, 0.4);
    z-index: 1;
}

.sgpt-modal-header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    padding: 20px 24px;
    border-bottom: 1px solid var(--border);
}

.sgpt-modal-header h3 {
    margin: 0;
    font-size: 16px;
    font-weight: 600;
    color: var(--text-primary);
}

.sgpt-modal-close {
    width: 32px;
    height: 32px;
    display: flex;
    align-items: center;
    justify-content: center;
    background: transparent;
    border: none;
    color: var(--text-secondary);
    font-size: 24px;
    cursor: pointer;
    border-radius: 6px;
    padding: 0;
}

.sgpt-modal-close:hover {
    background: var(--hover-bg);
    color: var(--text-primary);
}

.sgpt-modal-body {
    padding: 24px;
}

.sgpt-modal-body label {
    display: block;
    font-size: 13px;
    font-weight: 500;
    color: var(--text-primary);
    margin-bottom: 8px;
}

.sgpt-modal-body input[type="text"] {
    width: 100%;
    padding: 10px 12px;
    background: var(--input-bg);
    border: 1px solid var(--border);
    border-radius: 6px;
    color: var(--text-primary);
    font-size: 14px;
    font-family: inherit;
}

.sgpt-modal-body input[type="text"]:focus {
    outline: none;
    border-color: var(--brand);
}

.sgpt-color-picker {
    display: flex;
    flex-wrap: wrap;
    gap: 8px;
    margin-top: 8px;
}

.sgpt-color-option {
    flex: 1;
    min-width: 0;
    aspect-ratio: 1;
    border-radius: 8px;
    border: 3px solid transparent;
    cursor: pointer;
    transition: all 0.2s;
}

.sgpt-color-option:hover {
    transform: scale(1.1);
}

.sgpt-color-option.active {
    border-color: white;
    box-shadow: 0 0 0 2px var(--card-bg), 0 0 8px rgba(0,0,0,0.3);
}

[data-theme="light"] .sgpt-color-option.active {
    border-color: #1e293b;
    box-shadow: 0 0 0 2px white, 0 0 8px rgba(0,0,0,0.2);
}

.sgpt-modal-footer {
    display: flex;
    gap: 12px;
    justify-content: flex-end;
    padding: 16px 24px;
    border-top: 1px solid var(--border);
}

.sgpt-btn-primary, .sgpt-btn-secondary {
    padding: 10px 20px;
    border-radius: 8px;
    font-size: 14px;
    font-weight: 600;
    cursor: pointer;
    border: none;
    transition: all 0.2s;
}

.sgpt-btn-primary {
    background: var(--brand);
    color: white;
    box-shadow: 0 2px 8px rgba(0, 117, 255, 0.3);
}

.sgpt-btn-primary:hover {
    background: var(--brand-hover);
    box-shadow: 0 4px 12px rgba(0, 117, 255, 0.4);
    transform: translateY(-1px);
}

.sgpt-btn-secondary {
    background: transparent;
    color: var(--text-secondary);
    border: 1px solid var(--border);
}

.sgpt-btn-secondary:hover {
    background: var(--hover-bg);
    color: var(--text-primary);
    border-color: var(--text-secondary);
}

/* Light mode button overrides */
[data-theme="light"] .sgpt-btn-primary {
    background: var(--brand);
    color: white;
    box-shadow: 0 2px 8px rgba(0, 117, 255, 0.2);
}

[data-theme="light"] .sgpt-btn-primary:hover {
    background: var(--brand-hover);
    box-shadow: 0 4px 12px rgba(0, 117, 255, 0.3);
}

[data-theme="light"] .sgpt-btn-secondary {
    background: white;
    color: #64748b;
    border: 1px solid #cbd5e1;
}

[data-theme="light"] .sgpt-btn-secondary:hover {
    background: #f1f5f9;
    color: #1e293b;
    border-color: #94a3b8;
}

/* Responsive adjustments */
@media (max-width: 768px) {
    .sgpt-history-sidebar {
        left: 0;
        width: 100%;
        max-width: 280px;
    }
}

/* ===== Download Transcript Button ===== */
.btn-download-transcript {
    font-size: 13px;
    padding: 6px 12px;
    gap: 4px;
    white-space: nowrap;
}

/* ===== Tenant Form Module Toggles ===== */
#tenant-module-sentgpt,
#tenant-module-dannai {
    width: 16px;
    height: 16px;
    accent-color: var(--brand);
    cursor: pointer;
}

#tenant-industry {
    width: 100%;
}

/* ===== Sentiment Analytics Section ===== */
.sentiment-section {
    margin-bottom: 24px;
    animation: fadeInUp 0.6s ease-out 0.4s both;
}

.sentiment-section-header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    margin-bottom: 20px;
}

.sentiment-section-header h2 {
    font-size: 20px;
    font-weight: 600;
    color: var(--text-primary);
    margin: 0;
    letter-spacing: -0.01em;
}

.sentiment-controls {
    display: flex;
    align-items: center;
    gap: 8px;
}

/* Two panels side by side */
.sentiment-panels {
    display: grid !important;
    grid-template-columns: 1fr 1fr;
    gap: 16px;
    margin-bottom: 16px;
    align-items: start;
}

@media (max-width: 900px) {
    .sentiment-panels { grid-template-columns: 1fr; }
}

.sentiment-panels > .sentiment-panel,
.sentiment-panels > .sentiment-chart-card {
    margin-bottom: 0;   /* override .card margin-bottom inside the grid */
}

.sentiment-panels > .sentiment-panel {
    padding: 20px 24px;
}

.sentiment-panel-title {
    font-size: 15px;
    font-weight: 600;
    color: var(--text-secondary);
    margin: 0 0 16px 0;
    text-transform: uppercase;
    letter-spacing: 0.05em;
}

.sentiment-gauge-row {
    display: flex;
    align-items: center;
    gap: 20px;
    flex-wrap: wrap;
}

.sentiment-gauge-wrap {
    display: flex;
    flex-direction: column;
    align-items: center;
    gap: 8px;
    flex-shrink: 0;
}

.sentiment-gauge-wrap canvas {
    display: block;
    width: 200px;
    height: 110px;
}

.gauge-legend {
    display: flex;
    gap: 10px;
    font-size: 11px;
    color: var(--text-secondary);
    align-items: center;
}

.gauge-dot {
    display: inline-block;
    width: 8px;
    height: 8px;
    border-radius: 50%;
    margin-right: 3px;
}
.gauge-dot.positive { background: #48bb78; }
.gauge-dot.neutral  { background: #f6ad55; }
.gauge-dot.negative { background: #fc8181; }

/* Stat cards inside gauge panel */
.sentiment-stat-cards {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 10px;
    flex: 1;
    min-width: 180px;
}

.sent-stat {
    background: rgba(255,255,255,0.04);
    border-radius: 14px;
    padding: 14px 16px;
    text-align: center;
    border: 1px solid rgba(255,255,255,0.06);
    transition: all 0.3s ease;
}
.sent-stat:hover {
    background: rgba(255,255,255,0.07);
    transform: scale(1.02);
}

.sent-stat-label {
    font-size: 10px;
    color: var(--text-muted);
    text-transform: uppercase;
    letter-spacing: 0.06em;
    margin-bottom: 6px;
    font-weight: 500;
}

.sent-stat-value {
    font-size: 1.5rem;
    font-weight: 700;
    color: var(--text-primary);
    line-height: 1;
    letter-spacing: -0.02em;
}

.sent-stat.positive .sent-stat-value { color: var(--success); }
.sent-stat.negative .sent-stat-value { color: var(--error); }
.sent-stat.neutral  .sent-stat-value { color: var(--warning); }
.sent-stat.trend    .sent-stat-value { color: var(--text-primary); }

/* Chart cards */
.sentiment-chart-card {
    padding: 12px 20px;
    margin-bottom: 16px;
}

.sentiment-chart-header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    margin-bottom: 8px;
    font-size: 14px;
    font-weight: 600;
    color: var(--text-secondary);
}

.chart-legend {
    display: flex;
    gap: 16px;
    font-size: 12px;
}

.chart-legend-item {
    display: flex;
    align-items: center;
    gap: 4px;
    color: var(--text-secondary);
}
.chart-legend-item.positive { color: #48bb78; }
.chart-legend-item.neutral  { color: #f6ad55; }
.chart-legend-item.negative { color: #fc8181; }

.sentiment-chart-wrap {
    position: relative;
    width: 100%;
}

/* Tooltip for charts */
.chart-tooltip {
    position: absolute;
    background: rgba(6,11,40,0.95);
    border: 1px solid var(--border);
    border-radius: 10px;
    padding: 10px 14px;
    font-size: 12px;
    color: var(--text-primary);
    pointer-events: none;
    z-index: 100;
    min-width: 140px;
    box-shadow: 0 4px 20px rgba(0,0,0,0.4);
    display: none;
}

.chart-tooltip-date {
    font-weight: 700;
    margin-bottom: 6px;
    color: var(--text-secondary);
    font-size: 11px;
}

.chart-tooltip-row {
    display: flex;
    justify-content: space-between;
    gap: 12px;
    margin-bottom: 2px;
}

.chart-tooltip-row .dot {
    display: inline-block;
    width: 8px;
    height: 8px;
    border-radius: 50%;
    margin-right: 4px;
}

/* ===== PMS Integration (Tenant Modal) ===== */
.pms-section {
    border: 1px solid rgba(13,148,136,0.3);
    border-radius: var(--radius-btn);
    padding: 16px;
    background: rgba(13,148,136,0.05);
    margin-top: 4px;
}

.pms-field-hint {
    font-size: 11px;
    color: var(--text-muted);
    margin-top: 4px;
    margin-bottom: 0;
    font-style: italic;
}

/* ===== Patient Record Panel (Call Detail) ===== */
.patient-panel {
    border-top: 3px solid #0d9488;
    margin-bottom: 20px;
}

.patient-panel .card-title {
    color: #0d9488 !important;
}

.patient-card {
    border: 1px solid var(--border);
    border-radius: var(--radius-btn);
    padding: 12px 16px;
    margin-bottom: 10px;
    background: var(--section-bg);
    transition: border-color 0.2s ease;
}

.patient-card:hover {
    border-color: #0d9488;
}

.patient-card.confirmed {
    border-color: var(--success);
    background: rgba(1,181,116,0.06);
}

.patient-card.suggested {
    border-color: #0d9488;
    background: rgba(13,148,136,0.06);
}

.patient-card-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 8px;
}

.patient-card-meta {
    display: flex;
    gap: 16px;
    flex-wrap: wrap;
    font-size: 12px;
    color: var(--text-secondary);
    margin-bottom: 10px;
}

.patient-card-actions {
    display: flex;
    gap: 8px;
    flex-wrap: wrap;
}

.pms-status-badge {
    display: inline-flex;
    align-items: center;
    gap: 4px;
    font-size: 11px;
    font-weight: 600;
    padding: 2px 8px;
    border-radius: 10px;
    background: rgba(1,181,116,0.15);
    color: var(--success);
    white-space: nowrap;
}

.pms-status-badge.suggested {
    background: rgba(13,148,136,0.15);
    color: #0d9488;
}

.pms-upload-btn {
    background: rgba(13,148,136,0.15);
    color: #0d9488;
    border: 1px solid rgba(13,148,136,0.4);
    border-radius: var(--radius-btn);
    padding: 6px 14px;
    font-family: var(--font);
    font-size: 13px;
    font-weight: 600;
    cursor: pointer;
    transition: all 0.2s ease;
}

.pms-upload-btn:hover:not(:disabled) {
    background: rgba(13,148,136,0.25);
    border-color: #0d9488;
}

.pms-upload-btn:disabled {
    opacity: 0.6;
    cursor: not-allowed;
}

.pms-upload-btn.pms-upload-success {
    background: rgba(1,181,116,0.15);
    color: var(--success);
    border-color: rgba(1,181,116,0.4);
}

.pms-search-form {
    padding: 4px 0;
}

.pms-search-input {
    width: 100%;
    padding: 8px 12px;
    background: var(--input-bg);
    border: 1px solid var(--border);
    border-radius: var(--radius-btn);
    color: var(--text-primary);
    font-family: var(--font);
    font-size: 13px;
    transition: border-color 0.2s ease;
}

.pms-search-input:focus {
    outline: none;
    border-color: #0d9488;
    box-shadow: 0 0 0 3px rgba(13,148,136,0.15);
}

.pms-search-input::placeholder {
    color: var(--text-muted);
}

/* ===== CUSTOMERS PAGE ===== */

.customers-main {
    overflow-y: auto;
}

/* Stats Bar */
.cust-stats-bar {
    display: grid;
    grid-template-columns: repeat(4, 1fr);
    gap: 16px;
    margin-bottom: 20px;
}

.cust-stat-card {
    background: var(--card-bg);
    border: 1px solid var(--border);
    border-radius: 10px;
    padding: 16px 20px;
    text-align: center;
}

.cust-stat-value {
    font-size: 1.8rem;
    font-weight: 700;
    color: var(--text);
}

.cust-stat-label {
    font-size: 0.8rem;
    color: var(--text-muted);
    margin-top: 4px;
}

/* Filters */
.cust-filters {
    display: flex;
    gap: 12px;
    align-items: center;
    margin-bottom: 16px;
    flex-wrap: wrap;
}

.cust-search-box {
    position: relative;
    flex: 1;
    min-width: 200px;
}

.cust-search-icon {
    position: absolute;
    left: 12px;
    top: 50%;
    transform: translateY(-50%);
    font-size: 0.9rem;
    color: var(--text-muted);
}

.cust-search-box input {
    width: 100%;
    padding: 8px 12px 8px 36px;
    border: 1px solid var(--border);
    border-radius: 8px;
    background: var(--card-bg);
    color: var(--text);
    font-size: 0.9rem;
}

.cust-search-box input:focus {
    outline: none;
    border-color: var(--brand);
    box-shadow: 0 0 0 3px rgba(99, 102, 241, 0.15);
}

.cust-filter-group {
    display: flex;
    gap: 8px;
}

/* Customer Table */
.cust-table-wrapper {
    background: var(--card-bg);
    border: 1px solid var(--border);
    border-radius: 10px;
    overflow-x: auto;
}

.cust-table {
    width: 100%;
    border-collapse: collapse;
}

.cust-table thead th {
    padding: 12px 16px;
    font-size: 0.75rem;
    font-weight: 600;
    text-transform: uppercase;
    letter-spacing: 0.05em;
    color: var(--text-muted);
    border-bottom: 1px solid var(--border);
    text-align: left;
}

.cust-table tbody td {
    padding: 12px 16px;
    border-bottom: 1px solid var(--border);
    font-size: 0.9rem;
    color: var(--text);
    vertical-align: middle;
}

.cust-row {
    cursor: pointer;
    transition: background 0.15s;
}

.cust-row:hover {
    background: var(--hover-bg, rgba(99,102,241,0.05));
}

/* Avatar */
.cust-avatar {
    width: 36px;
    height: 36px;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 0.75rem;
    font-weight: 700;
    color: #fff;
    text-transform: uppercase;
    flex-shrink: 0;
}

.cust-avatar-large {
    width: 80px;
    height: 80px;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 1.5rem;
    font-weight: 700;
    color: #fff;
    text-transform: uppercase;
    margin: 0 auto 12px;
}

.cust-avatar-sm {
    width: 28px;
    height: 28px;
    border-radius: 50%;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    font-size: 0.6rem;
    font-weight: 700;
    color: #fff;
    text-transform: uppercase;
    flex-shrink: 0;
}

/* Name cell */
.cust-name-cell {
    display: flex;
    align-items: center;
    gap: 6px;
}

.cust-name {
    font-weight: 600;
}

.cust-pms-badge {
    font-size: 0.75rem;
    color: var(--text-muted);
}

.cust-phone-cell {
    font-family: monospace;
    font-size: 0.85rem;
}

.cust-phone-sub {
    font-size: 0.72rem;
    color: var(--text-muted);
    font-family: monospace;
    margin-top: 1px;
}

.cust-email-row {
    display: flex;
    gap: 6px;
    align-items: center;
}
.cust-email-row input {
    flex: 1;
}
.cust-email-btn {
    background: var(--accent);
    color: #fff;
    border: none;
    border-radius: 6px;
    padding: 6px 12px;
    font-size: 0.82rem;
    cursor: pointer;
    white-space: nowrap;
    transition: background 0.2s;
}
.cust-email-btn:hover {
    background: var(--accent-hover, #1976d2);
    filter: brightness(1.1);
}

.cust-date-cell {
    color: var(--text-muted);
    font-size: 0.85rem;
}

/* Inquiry Status Badges */
.cust-badge {
    display: inline-block;
    padding: 2px 8px;
    border-radius: 12px;
    font-size: 0.72rem;
    font-weight: 600;
    text-transform: uppercase;
    letter-spacing: 0.03em;
    white-space: nowrap;
}

.cust-badge-none { color: var(--text-muted); }
.cust-badge-info { background: rgba(59,130,246,0.15); color: #3b82f6; }
.cust-badge-warning { background: rgba(245,158,11,0.15); color: #f59e0b; }
.cust-badge-success { background: rgba(16,185,129,0.15); color: #10b981; }
.cust-badge-danger { background: rgba(239,68,68,0.15); color: #ef4444; }

/* Sentiment dot */
.cust-sentiment-dot {
    font-size: 0.85rem;
    white-space: nowrap;
}

/* Source icon */
.cust-source {
    font-size: 1rem;
}

/* Context menu */
.cust-menu-btn {
    background: none;
    border: none;
    color: var(--text-muted);
    font-size: 1.2rem;
    cursor: pointer;
    padding: 4px;
    border-radius: 4px;
    line-height: 1;
}

.cust-menu-btn:hover {
    background: var(--hover-bg, rgba(99,102,241,0.1));
}

.cust-context-menu {
    position: absolute;
    right: 0;
    top: 100%;
    z-index: 100;
    background: var(--card-bg);
    border: 1px solid var(--border);
    border-radius: 8px;
    box-shadow: 0 4px 16px rgba(0,0,0,0.2);
    min-width: 150px;
    padding: 4px;
}

.cust-context-menu button {
    display: block;
    width: 100%;
    text-align: left;
    padding: 8px 12px;
    border: none;
    background: none;
    color: var(--text);
    font-size: 0.85rem;
    cursor: pointer;
    border-radius: 6px;
}

.cust-context-menu button:hover {
    background: var(--hover-bg, rgba(99,102,241,0.1));
}

/* Pagination */
.cust-pagination {
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 12px;
    padding: 16px 0;
}

.cust-page-info {
    font-size: 0.85rem;
    color: var(--text-muted);
}

/* ===== Customer Detail ===== */

.cust-detail-topbar {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 20px;
    flex-wrap: wrap;
    gap: 8px;
}

.cust-detail-actions {
    display: flex;
    gap: 8px;
}

/* Three-panel layout */
.cust-detail-panels {
    display: grid;
    grid-template-columns: 280px 1fr 300px;
    gap: 20px;
    align-items: start;
}

@media (max-width: 1200px) {
    .cust-detail-panels {
        grid-template-columns: 260px 1fr;
    }
    .cust-panel-right {
        grid-column: 1 / -1;
    }
}

@media (max-width: 768px) {
    .cust-detail-panels {
        grid-template-columns: 1fr;
    }
    .cust-stats-bar {
        grid-template-columns: repeat(2, 1fr);
    }
}

/* Contact Card (Left Panel) */
.cust-contact-card {
    background: var(--card-bg);
    border: 1px solid var(--border);
    border-radius: 12px;
    padding: 24px 20px;
    text-align: center;
}

.cust-detail-name {
    font-size: 1.2rem;
    font-weight: 700;
    margin: 0 0 4px;
}

.cust-detail-phone {
    font-family: monospace;
    font-size: 0.9rem;
    color: var(--text-muted);
    margin-bottom: 4px;
}

.cust-alt-phones {
    display: flex;
    flex-wrap: wrap;
    gap: 4px;
    margin-bottom: 12px;
    justify-content: center;
}

.cust-alt-phone {
    font-family: monospace;
    font-size: 0.75rem;
    color: var(--text-muted);
    background: var(--card-bg);
    border: 1px solid var(--border-color);
    border-radius: 4px;
    padding: 1px 6px;
}

.cust-contact-fields {
    text-align: left;
    margin-top: 16px;
}

.cust-field {
    margin-bottom: 10px;
}

.cust-field-row {
    display: flex;
    gap: 8px;
    margin-bottom: 0;
}

.cust-field-row .cust-field-half {
    flex: 1;
    min-width: 0;
}

.cust-field label {
    display: block;
    font-size: 0.72rem;
    font-weight: 600;
    text-transform: uppercase;
    letter-spacing: 0.05em;
    color: var(--text-muted);
    margin-bottom: 3px;
}

.cust-field input {
    width: 100%;
    padding: 6px 10px;
    border: 1px solid var(--border);
    border-radius: 6px;
    background: transparent;
    color: var(--text);
    font-size: 0.85rem;
}

.cust-field input:focus {
    outline: none;
    border-color: var(--brand);
}

/* PMS Section */
.cust-pms-section {
    text-align: left;
    margin-top: 16px;
    padding-top: 12px;
    border-top: 1px solid var(--border);
}

.cust-section-label {
    font-size: 0.72rem;
    font-weight: 600;
    text-transform: uppercase;
    letter-spacing: 0.05em;
    color: var(--text-muted);
    margin-bottom: 6px;
}

.cust-pms-linked {
    font-size: 0.85rem;
    color: #10b981;
}

.cust-pms-unlinked {
    font-size: 0.85rem;
    color: var(--text-muted);
}

/* Tags */
.cust-tags-section {
    text-align: left;
    margin-top: 16px;
    padding-top: 12px;
    border-top: 1px solid var(--border);
}

.cust-tags {
    display: flex;
    flex-wrap: wrap;
    gap: 6px;
    margin-bottom: 8px;
}

.cust-tag {
    display: inline-flex;
    align-items: center;
    gap: 4px;
    padding: 2px 8px;
    border-radius: 12px;
    font-size: 0.75rem;
    background: rgba(99,102,241,0.15);
    color: var(--brand);
}

.cust-tag-remove {
    background: none;
    border: none;
    color: currentColor;
    font-size: 0.9rem;
    cursor: pointer;
    padding: 0;
    line-height: 1;
    opacity: 0.6;
}

.cust-tag-remove:hover {
    opacity: 1;
}

.cust-tag-input-row {
    display: flex;
    gap: 4px;
}

.cust-tag-input-row input {
    flex: 1;
    padding: 4px 8px;
    border: 1px solid var(--border);
    border-radius: 6px;
    background: transparent;
    color: var(--text);
    font-size: 0.8rem;
}

/* Quick Stats */
.cust-quick-stats {
    display: flex;
    justify-content: space-around;
    margin-top: 16px;
    padding-top: 12px;
    border-top: 1px solid var(--border);
}

.cust-quick-stat {
    text-align: center;
}

.cust-quick-value {
    display: block;
    font-size: 1.1rem;
    font-weight: 700;
}

.cust-quick-label {
    display: block;
    font-size: 0.7rem;
    color: var(--text-muted);
    text-transform: uppercase;
}

/* Center Panel: Section Cards */
.cust-section-card {
    background: var(--card-bg);
    border: 1px solid var(--border);
    border-radius: 12px;
    margin-bottom: 16px;
    overflow: hidden;
}

.cust-section-header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    padding: 14px 18px;
    border-bottom: 1px solid var(--border);
    cursor: pointer;
}

.cust-section-header h3 {
    margin: 0;
    font-size: 0.95rem;
    font-weight: 600;
}

.cust-section-toggle {
    font-size: 0.75rem;
    color: var(--text-muted);
    transition: transform 0.2s;
}

.cust-section-body {
    padding: 16px 18px;
}

/* Communications Filters */
.cust-comm-filters {
    display: flex;
    gap: 4px;
}

.cust-comm-filter {
    padding: 3px 10px;
    border: 1px solid var(--border);
    border-radius: 14px;
    background: transparent;
    color: var(--text-muted);
    font-size: 0.75rem;
    cursor: pointer;
    transition: all 0.15s;
}

.cust-comm-filter.active {
    background: var(--brand);
    color: #fff;
    border-color: var(--brand);
}

.cust-comm-filter:hover:not(.active) {
    border-color: var(--brand);
    color: var(--brand);
}

/* Communications List */
.cust-comms-list {
    max-height: 500px;
    overflow-y: auto;
}

.cust-comm-item {
    display: flex;
    gap: 12px;
    padding: 12px 0;
    border-bottom: 1px solid var(--border);
}

.cust-comm-item:last-child {
    border-bottom: none;
}

.cust-comm-icon {
    font-size: 1.2rem;
    flex-shrink: 0;
    width: 32px;
    height: 32px;
    display: flex;
    align-items: center;
    justify-content: center;
    background: rgba(99,102,241,0.08);
    border-radius: 8px;
}

.cust-comm-content {
    flex: 1;
    min-width: 0;
}

.cust-comm-header {
    display: flex;
    align-items: center;
    gap: 8px;
    flex-wrap: wrap;
    margin-bottom: 4px;
}

.cust-comm-type {
    font-weight: 600;
    font-size: 0.85rem;
}

.cust-comm-dir {
    font-size: 0.8rem;
    color: var(--text-muted);
}

.cust-comm-date {
    font-size: 0.8rem;
    color: var(--text-muted);
}

.cust-comm-duration {
    font-size: 0.8rem;
    color: var(--text-muted);
}

.cust-comm-summary {
    font-size: 0.85rem;
    color: var(--text-muted);
    line-height: 1.4;
    margin-top: 4px;
}

.cust-comm-link {
    display: inline-block;
    margin-top: 4px;
    font-size: 0.8rem;
    color: var(--brand);
    text-decoration: none;
}

.cust-comm-link:hover {
    text-decoration: underline;
}

/* Timeline */
.cust-timeline {
    position: relative;
    max-height: 400px;
    overflow-y: auto;
}

.cust-timeline-item {
    display: flex;
    gap: 12px;
    padding: 8px 0;
    position: relative;
}

.cust-timeline-item::before {
    content: '';
    position: absolute;
    left: 15px;
    top: 32px;
    bottom: -8px;
    width: 2px;
    background: var(--border);
}

.cust-timeline-item:last-child::before {
    display: none;
}

.cust-timeline-dot {
    width: 32px;
    height: 32px;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 0.9rem;
    background: var(--card-bg);
    border: 2px solid var(--border);
    z-index: 1;
    flex-shrink: 0;
}

.cust-timeline-content {
    display: flex;
    flex-direction: column;
    padding-top: 4px;
}

.cust-timeline-text {
    font-size: 0.85rem;
    color: var(--text);
}

.cust-timeline-date {
    font-size: 0.75rem;
    color: var(--text-muted);
}

/* Right Panel: Notes */
.cust-notes-card {
    position: sticky;
    top: 20px;
}

.cust-notes-input {
    margin-bottom: 12px;
}

.cust-notes-input textarea {
    width: 100%;
    padding: 8px 12px;
    border: 1px solid var(--border);
    border-radius: 8px;
    background: transparent;
    color: var(--text);
    font-size: 0.85rem;
    resize: vertical;
    min-height: 60px;
    margin-bottom: 8px;
}

.cust-notes-input textarea:focus {
    outline: none;
    border-color: var(--brand);
}

.cust-notes-list {
    max-height: 500px;
    overflow-y: auto;
}

.cust-notes-empty {
    text-align: center;
    padding: 20px;
    color: var(--text-muted);
    font-size: 0.85rem;
}

.cust-note-item {
    padding: 10px 0;
    border-bottom: 1px solid var(--border);
}

.cust-note-item:last-child {
    border-bottom: none;
}

.cust-note-header {
    display: flex;
    align-items: center;
    gap: 8px;
    margin-bottom: 4px;
}

.cust-note-author {
    font-weight: 600;
    font-size: 0.8rem;
}

.cust-note-date {
    font-size: 0.75rem;
    color: var(--text-muted);
    flex: 1;
}

.cust-note-delete {
    background: none;
    border: none;
    color: var(--text-muted);
    cursor: pointer;
    font-size: 1rem;
    padding: 0;
    line-height: 1;
    opacity: 0;
    transition: opacity 0.15s;
}

.cust-note-item:hover .cust-note-delete {
    opacity: 1;
}

.cust-note-delete:hover {
    color: #ef4444;
}

.cust-note-body {
    font-size: 0.85rem;
    color: var(--text);
    line-height: 1.4;
    white-space: pre-wrap;
}

/* AI Insights */
.cust-ai-content {
    padding: 4px 0;
}

.cust-ai-text {
    font-size: 0.9rem;
    line-height: 1.6;
    color: var(--text);
}

.cust-ai-text strong {
    color: var(--brand);
}

/* PMS Search Results (in modal) */
.pms-result-item,
.merge-result-item {
    display: flex;
    align-items: center;
    gap: 12px;
    padding: 10px 12px;
    border: 1px solid var(--border);
    border-radius: 8px;
    margin-bottom: 6px;
    cursor: pointer;
    transition: all 0.15s;
}

.pms-result-item:hover,
.merge-result-item:hover {
    border-color: var(--brand);
    background: rgba(99,102,241,0.05);
}

.pms-result-item strong,
.merge-result-item strong {
    margin-right: 8px;
}

/* Utility */
.btn-ghost {
    background: none;
    border: none;
    color: var(--brand);
    cursor: pointer;
    font-size: 0.9rem;
    padding: 6px 12px;
    border-radius: 6px;
}

.btn-ghost:hover {
    background: rgba(99,102,241,0.1);
}

.btn-sm {
    padding: 4px 10px;
    font-size: 0.8rem;
}

.btn-xs {
    padding: 2px 6px;
    font-size: 0.72rem;
    line-height: 1.4;
}

/* Next appointment card inside patient left panel */
.cust-next-appt-card {
    background: var(--bg-secondary);
    border: 1px solid var(--border);
    border-radius: 8px;
    padding: 10px 12px;
    margin-top: 6px;
    font-size: 12px;
}

.cust-next-appt-date {
    font-size: 14px;
    font-weight: 600;
    color: var(--text-primary);
    margin-bottom: 4px;
}

.cust-next-appt-meta {
    color: var(--text-secondary);
    line-height: 1.6;
}

.cust-next-appt-none {
    font-size: 12px;
    color: var(--text-muted);
    font-style: italic;
}

.empty-state.small {
    padding: 24px;
}

.empty-state.small p {
    margin: 0;
    color: var(--text-muted);
    font-size: 0.85rem;
}

.text-muted {
    color: var(--text-muted);
}

/* ===== DGX Spark Traffic Light Status ===== */
.dgx-service-card {
    display: flex;
    align-items: center;
    gap: 16px;
    padding: 16px 20px;
    background: rgba(255,255,255,0.04);
    backdrop-filter: blur(12px);
    -webkit-backdrop-filter: blur(12px);
    border-radius: 12px;
    border: 1px solid rgba(255,255,255,0.08);
    flex: 1;
    min-width: 280px;
    transition: all 0.25s ease;
}
.dgx-service-card:hover {
    background: rgba(255,255,255,0.07);
    transform: translateY(-2px);
    box-shadow: 0 8px 24px rgba(0,0,0,0.15);
}

.dgx-traffic-light {
    display: flex;
    flex-direction: column;
    align-items: center;
    gap: 4px;
    background: rgba(26, 26, 46, 0.6);
    border-radius: 20px;
    padding: 6px 5px;
    border: 2px solid rgba(255,255,255,0.1);
}

[data-theme="light"] .dgx-traffic-light {
    background: rgba(45, 45, 63, 0.6);
}

.dgx-light {
    width: 18px;
    height: 18px;
    border-radius: 50%;
    background: #333;
    transition: background 0.3s ease, box-shadow 0.3s ease;
}

.dgx-light.red {
    background: #ef4444;
    box-shadow: 0 0 8px rgba(239, 68, 68, 0.6);
}

.dgx-light.yellow {
    background: #f59e0b;
    box-shadow: 0 0 8px rgba(245, 158, 11, 0.6);
}

.dgx-light.green {
    background: #22c55e;
    box-shadow: 0 0 8px rgba(34, 197, 94, 0.6);
}

.dgx-service-info {
    display: flex;
    flex-direction: column;
    gap: 4px;
}

.dgx-service-info strong {
    color: var(--text-primary);
    font-size: 0.95rem;
}

.dgx-service-detail {
    color: var(--text-secondary);
    font-size: 0.82rem;
    line-height: 1.4;
}

.dgx-service-uptime {
    color: var(--text-muted, #888);
    font-size: 0.78rem;
    font-style: italic;
}

/* DGX Dashboard Grid - 2x2 layout: gauge + chart per row */
.dgx-dashboard-grid {
    display: grid;
    grid-template-columns: 1fr 1.5fr;
    grid-template-rows: auto auto;
    gap: 12px;
}

.dgx-panel {
    background: rgba(255,255,255,0.04);
    backdrop-filter: blur(12px);
    -webkit-backdrop-filter: blur(12px);
    border: 1px solid rgba(255,255,255,0.08);
    border-radius: 12px;
    padding: 16px;
    position: relative;
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    min-height: 180px;
    max-height: 220px;
}

.dgx-panel-title {
    color: #ccc;
    font-size: 0.85rem;
    font-weight: 500;
    margin: 0 0 8px 0;
    text-align: center;
}

/* Donut gauge container */
.dgx-donut-container {
    position: relative;
    width: 160px;
    height: 160px;
}

.dgx-donut-container canvas {
    width: 160px !important;
    height: 160px !important;
}

.dgx-donut-overlay {
    position: absolute;
    top: 50%;
    left: 50%;
    transform: translate(-50%, -50%);
    text-align: center;
    pointer-events: none;
}

.dgx-donut-value {
    display: block;
    color: #fff;
    font-size: 1.3rem;
    font-weight: 700;
    line-height: 1.2;
}

.dgx-donut-sub {
    display: block;
    color: #888;
    font-size: 0.72rem;
    margin-top: 2px;
}

/* Chart panel */
.dgx-chart-max {
    position: absolute;
    top: 8px;
    left: 12px;
    color: #666;
    font-size: 0.75rem;
    z-index: 1;
}

.dgx-panel canvas {
    width: 100% !important;
    max-height: 160px !important;
    border-radius: 8px;
}

@media (max-width: 700px) {
    .dgx-dashboard-grid {
        grid-template-columns: 1fr;
    }
}

/* ===== Voicemail Module ===== */

.vm-container {
    display: flex;
    height: 650px;
    gap: 0;
    overflow: hidden;
    border-radius: var(--radius-card);
}

/* Mailbox List (Left Panel) */
.vm-mailbox-list {
    width: 300px;
    min-width: 260px;
    border-right: 1px solid var(--border);
    display: flex;
    flex-direction: column;
    background: var(--section-bg);
}

.vm-mailbox-header {
    padding: 16px;
    border-bottom: 1px solid var(--border);
    display: flex;
    align-items: center;
    justify-content: space-between;
}

.vm-mailbox-header h2 {
    margin: 0;
    font-size: 16px;
    font-weight: 600;
    color: var(--text-primary);
}

.vm-mailbox-items {
    flex: 1;
    overflow-y: auto;
}

.vm-mailbox-item {
    padding: 14px 16px;
    border-bottom: 1px solid var(--border);
    cursor: pointer;
    transition: all 0.2s ease;
    display: flex;
    align-items: center;
    gap: 12px;
    position: relative;
}

.vm-mailbox-item:hover {
    background: var(--hover-bg);
}

.vm-mailbox-item.active {
    background: var(--hover-bg);
    border-left: 3px solid var(--brand);
}

.vm-mailbox-icon {
    width: 40px;
    height: 40px;
    border-radius: 12px;
    background: linear-gradient(135deg, rgba(59,130,246,0.2) 0%, rgba(59,130,246,0.08) 100%);
    display: flex;
    align-items: center;
    justify-content: center;
    flex-shrink: 0;
}

.vm-mailbox-icon .icon {
    width: 20px;
    height: 20px;
}

.vm-mailbox-info {
    flex: 1;
    min-width: 0;
}

.vm-mailbox-name {
    font-weight: 600;
    font-size: 14px;
    color: var(--text-primary);
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
}

.vm-mailbox-meta {
    display: flex;
    align-items: center;
    gap: 8px;
    margin-top: 2px;
    font-size: 12px;
}

.vm-badge-new {
    background: rgba(34,197,94,0.15);
    color: #22c55e;
    font-weight: 600;
    font-size: 11px;
    padding: 1px 8px;
    border-radius: 10px;
}

.vm-unread-dot {
    width: 10px;
    height: 10px;
    border-radius: 50%;
    background: var(--brand);
    flex-shrink: 0;
    box-shadow: 0 0 8px var(--glow-blue);
    animation: pulseGlow 2s ease-in-out infinite;
}

.vm-read-dot {
    width: 10px;
    height: 10px;
    border-radius: 50%;
    background: var(--text-muted);
    opacity: 0.3;
    flex-shrink: 0;
}

/* Messages Panel (Right) */
.vm-messages-panel {
    flex: 1;
    display: flex;
    flex-direction: column;
    overflow: hidden;
}

.vm-empty-state {
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    height: 100%;
    padding: 40px;
    text-align: center;
}

.vm-empty-icon {
    font-size: 48px;
    margin-bottom: 16px;
    opacity: 0.6;
}

.vm-empty-state h3 {
    color: var(--text-primary);
    font-size: 18px;
    margin-bottom: 8px;
}

.vm-empty-state p {
    color: var(--text-muted);
    font-size: 14px;
}

/* Message List */
.vm-message-list-header {
    padding: 16px;
    border-bottom: 1px solid var(--border);
    display: flex;
    align-items: center;
    justify-content: space-between;
    background: var(--section-bg);
}

.vm-message-list-header h2 {
    margin: 0;
    font-size: 16px;
    font-weight: 600;
    color: var(--text-primary);
}

.vm-message-actions-bar {
    display: flex;
    gap: 8px;
}

.vm-message-items {
    flex: 1;
    overflow-y: auto;
}

.vm-message-item {
    padding: 12px 16px;
    border-bottom: 1px solid var(--border);
    cursor: pointer;
    transition: all 0.2s ease;
    display: flex;
    align-items: center;
    gap: 12px;
}

.vm-message-item:hover {
    background: var(--hover-bg);
}

.vm-message-item.active {
    background: var(--hover-bg);
    border-left: 3px solid var(--brand);
}

.vm-message-item.vm-unread {
    background: rgba(59,130,246,0.04);
}

.vm-message-item.vm-unread .vm-message-caller {
    font-weight: 700;
}

.vm-message-status {
    flex-shrink: 0;
    display: flex;
    align-items: center;
}

.vm-message-info {
    flex: 1;
    min-width: 0;
}

.vm-message-caller {
    font-weight: 500;
    font-size: 14px;
    color: var(--text-primary);
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
}

.vm-message-date {
    font-size: 12px;
    color: var(--text-muted);
    margin-top: 2px;
}

.vm-message-meta {
    display: flex;
    align-items: center;
    gap: 8px;
    flex-shrink: 0;
}

.vm-message-duration {
    font-size: 12px;
    color: var(--text-secondary);
    font-variant-numeric: tabular-nums;
}

.vm-badge-transcribed {
    font-size: 14px;
    cursor: help;
}

/* Player Panel */
.vm-player-panel {
    border-top: 1px solid var(--border);
    background: var(--section-bg);
    padding: 16px;
    animation: fadeInUp 0.3s ease-out;
}

.vm-player-header {
    display: flex;
    justify-content: space-between;
    align-items: flex-start;
    margin-bottom: 12px;
}

.vm-player-info h3 {
    color: var(--text-primary);
    font-size: 15px;
    font-weight: 600;
    margin-bottom: 4px;
}

.vm-audio-wrapper {
    margin-bottom: 12px;
}

.vm-audio-wrapper audio {
    border-radius: 8px;
    background: var(--input-bg);
}

.vm-player-actions {
    display: flex;
    gap: 8px;
    flex-wrap: wrap;
    margin-bottom: 12px;
}

/* Transcription Panel */
.vm-transcription-panel {
    background: var(--evidence-bg);
    border-radius: 12px;
    padding: 16px;
    border: 1px solid var(--border);
    animation: fadeInUp 0.3s ease-out;
}

.vm-transcription-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 8px;
}

.vm-transcription-header h4 {
    color: var(--text-primary);
    font-size: 13px;
    font-weight: 600;
    margin: 0;
}

.vm-transcription-text {
    color: var(--text-secondary);
    font-size: 14px;
    line-height: 1.6;
    white-space: pre-wrap;
}

/* Loading state */
.vm-loading {
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    padding: 40px;
    gap: 12px;
}

.vm-loading .spinner {
    width: 32px;
    height: 32px;
    border: 3px solid var(--border);
    border-top-color: var(--brand);
    border-radius: 50%;
    animation: spin 0.8s linear infinite;
}

.spinner-sm {
    display: inline-block;
    width: 14px;
    height: 14px;
    border: 2px solid var(--border);
    border-top-color: var(--brand);
    border-radius: 50%;
    animation: spin 0.8s linear infinite;
    vertical-align: middle;
    margin-right: 4px;
}

@keyframes spin {
    to { transform: rotate(360deg); }
}

/* Admin Section */
.vm-admin-tabs {
    display: flex;
    gap: 0;
    border-bottom: 1px solid var(--border);
    margin: 0 -24px;
    padding: 0 24px;
}

.vm-admin-tab {
    background: none;
    border: none;
    padding: 12px 20px;
    font-size: 13px;
    font-weight: 500;
    color: var(--text-muted);
    cursor: pointer;
    border-bottom: 2px solid transparent;
    transition: all 0.2s;
}

.vm-admin-tab:hover {
    color: var(--text-secondary);
}

.vm-admin-tab.active {
    color: var(--brand);
    border-bottom-color: var(--brand);
}

.vm-admin-content {
    padding: 20px 0;
}

.vm-admin-table {
    width: 100%;
    border-collapse: collapse;
}

.vm-admin-table th {
    text-align: left;
    padding: 10px 12px;
    font-size: 11px;
    font-weight: 600;
    text-transform: uppercase;
    letter-spacing: 0.05em;
    color: var(--text-muted);
    border-bottom: 1px solid var(--border);
}

.vm-admin-table td {
    padding: 10px 12px;
    font-size: 13px;
    color: var(--text-secondary);
    border-bottom: 1px solid var(--border);
}

.vm-admin-table tr:hover td {
    background: var(--hover-bg);
}

.vm-badge {
    display: inline-block;
    background: rgba(59,130,246,0.12);
    color: var(--brand);
    font-size: 12px;
    font-weight: 600;
    padding: 2px 10px;
    border-radius: 10px;
    margin: 1px 2px;
}

.vm-checkbox-label {
    display: inline-flex;
    align-items: center;
    gap: 4px;
    font-size: 13px;
    color: var(--text-secondary);
    cursor: pointer;
    padding: 4px 8px;
    border-radius: 6px;
    border: 1px solid var(--border);
    transition: all 0.2s;
}

.vm-checkbox-label:hover {
    background: var(--hover-bg);
}

/* Toast notification */
.vm-toast {
    position: fixed;
    bottom: 20px;
    left: 50%;
    transform: translateX(-50%) translateY(20px);
    background: var(--card-bg);
    backdrop-filter: blur(var(--glass-blur)) saturate(var(--glass-saturate));
    -webkit-backdrop-filter: blur(var(--glass-blur)) saturate(var(--glass-saturate));
    border: 1px solid var(--card-border);
    color: var(--text-primary);
    padding: 12px 24px;
    border-radius: 12px;
    font-size: 14px;
    font-weight: 500;
    z-index: 10000;
    opacity: 0;
    transition: all 0.3s ease;
    box-shadow: 0 8px 32px rgba(0,0,0,0.3);
}

.vm-toast.show {
    opacity: 1;
    transform: translateX(-50%) translateY(0);
}

/* Voicemail responsive */
@media (max-width: 768px) {
    .vm-container {
        flex-direction: column;
        height: auto;
    }
    .vm-mailbox-list {
        width: 100%;
        max-height: 200px;
        border-right: none;
        border-bottom: 1px solid var(--border);
    }
    .vm-messages-panel {
        min-height: 400px;
    }
}

  
/* ===== 3-Panel Outlook-Style Layout ===== */ 

/* ===== 3-Panel Outlook-Style Layout ===== */
.vm-container-3panel {
    display: grid;
    grid-template-columns: 240px 280px 1fr;
    height: 650px;
    gap: 0;
    overflow: hidden;
}

/* Left: Mailbox Sidebar */
.vm-sidebar {
    border-right: 1px solid var(--border);
    display: flex;
    flex-direction: column;
    background: var(--section-bg);
}

.vm-sidebar-header {
    padding: 16px;
    border-bottom: 1px solid var(--border);
    display: flex;
    align-items: center;
    justify-content: space-between;
}

.vm-sidebar-header h3 {
    margin: 0;
    font-size: 14px;
    font-weight: 600;
    color: var(--text-primary);
}

.vm-sidebar-items {
    flex: 1;
    overflow-y: auto;
}

.vm-sidebar-item {
    padding: 12px 16px;
    border-bottom: 1px solid rgba(255,255,255,0.05);
    cursor: pointer;
    display: flex;
    align-items: center;
    gap: 12px;
    transition: all 0.2s;
}

.vm-sidebar-item:hover {
    background: rgba(255,255,255,0.03);
}

.vm-sidebar-item.active {
    background: var(--primary);
    color: white;
}

.vm-sidebar-icon {
    width: 32px;
    height: 32px;
    display: flex;
    align-items: center;
    justify-content: center;
    background: rgba(var(--primary-rgb), 0.1);
    border-radius: 8px;
}

.vm-sidebar-icon .icon {
    width: 18px;
    height: 18px;
}

.vm-sidebar-item.active .vm-sidebar-icon {
    background: rgba(255,255,255,0.2);
}

.vm-sidebar-info {
    flex: 1;
    min-width: 0;
}

.vm-sidebar-name {
    font-size: 13px;
    font-weight: 500;
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
}

.vm-sidebar-ext {
    font-size: 11px;
    opacity: 0.7;
}

/* Center: Message List */
.vm-message-list-panel {
    border-right: 1px solid var(--border);
    display: flex;
    flex-direction: column;
    background: var(--bg);
}

.vm-list-header {
    padding: 16px 20px;
    border-bottom: 1px solid var(--border);
    display: flex;
    align-items: center;
    justify-content: space-between;
}

.vm-list-items {
    flex: 1;
    overflow-y: auto;
}

.vm-list-item {
    padding: 14px 20px;
    border-bottom: 1px solid var(--border);
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 12px;
    transition: all 0.2s;
}

.vm-list-item:hover {
    background: rgba(255,255,255,0.02);
}

.vm-list-item.active {
    background: rgba(var(--primary-rgb), 0.1);
    border-left: 3px solid var(--primary);
}

.vm-list-item.vm-unread {
    background: rgba(var(--primary-rgb), 0.05);
}

.vm-list-item-main {
    flex: 1;
    min-width: 0;
}

.vm-list-caller {
    display: flex;
    align-items: center;
    gap: 8px;
    margin-bottom: 4px;
}

.vm-list-caller-name {
    font-size: 14px;
    font-weight: 500;
    color: var(--text-primary);
}

.vm-unread-indicator {
    color: var(--primary);
    font-size: 8px;
}

.vm-badge-small {
    font-size: 12px;
}

.vm-list-meta {
    font-size: 12px;
    color: var(--text-muted);
}

.vm-list-date {
    font-size: 12px;
    color: var(--text-muted);
    white-space: nowrap;
}

/* Right: Detail Panel */
.vm-detail-panel {
    display: flex;
    flex-direction: column;
    background: var(--section-bg);
}

.vm-detail-header {
    padding: 16px 20px;
    border-bottom: 1px solid var(--border);
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 12px;
}

.vm-detail-caller {
    display: flex;
    align-items: center;
    gap: 12px;
    flex: 1;
    min-width: 0;
}

.vm-caller-avatar {
    width: 40px;
    height: 40px;
    border-radius: 50%;
    background: rgba(var(--primary-rgb), 0.1);
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 20px;
}

.vm-detail-body {
    flex: 1;
    overflow-y: auto;
    padding: 20px;
}

.vm-audio-section {
    margin-bottom: 20px;
}

.vm-audio-section audio {
    width: 100%;
    height: 40px;
}

.vm-action-buttons {
    display: flex;
    flex-wrap: wrap;
    gap: 8px;
    margin-bottom: 20px;
}

.vm-transcription-section {
    background: rgba(255,255,255,0.03);
    border-radius: 8px;
    padding: 16px;
    border: 1px solid var(--border);
}

.vm-section-header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    margin-bottom: 12px;
}

.vm-section-header h4 {
    margin: 0;
    font-size: 13px;
    font-weight: 600;
    color: var(--text-primary);
}

.vm-transcription-text {
    font-size: 13px;
    line-height: 1.6;
    color: var(--text-secondary);
    white-space: pre-wrap;
}

.btn-icon {
    background: transparent;
    border: none;
    color: var(--text-muted);
    cursor: pointer;
    padding: 6px 10px;
    border-radius: 6px;
    font-size: 16px;
    transition: all 0.2s;
}

.btn-icon:hover {
    background: rgba(255,255,255,0.1);
    color: var(--text-primary);
}

@media (max-width: 1200px) {
    .vm-container-3panel {
        grid-template-columns: 200px 250px 1fr;
    }
}

@media (max-width: 900px) {
    .vm-container-3panel {
        grid-template-columns: 1fr;
        grid-template-rows: auto 1fr;
    }
    
    .vm-sidebar {
        border-right: none;
        border-bottom: 1px solid var(--border);
        max-height: 200px;
    }
    
    .vm-sidebar-items {
        display: flex;
        flex-direction: row;
        overflow-x: auto;
    }
    
    .vm-sidebar-item {
        min-width: 150px;
        border-right: 1px solid var(--border);
        border-bottom: none;
    }
    
    .vm-message-list-panel {
        display: none;
    }
    
    .vm-detail-panel {
        border-left: none;
    }
}